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Category: Digital Leadership & CIO

mdiamond@futurumresearch.com

Apple Reportedly Preps for a Hardware Subscription Model — Why That’s a Smart Move

Futurum analyst Michael Diamond discusses Apple rumored to be moving its iPhone to a subscription service model and why that’s a smart move for the company. He also explores the Device-as-a-Subscription market in general, as well as what this might mean for Apple moving forward.
employee experience product launches
Sherril Hanson

New EX Products from Qualtrics, Motivosity, Achievers, and 15Five

Employee Experience Products Continue to Launch as 1Q22 Draws to a Close
omnichannel customer engagement
Keith Kirkpatrick

Omnichannel Customer Engagement

Case Studies, Market Drivers, Market Barriers, and Best Practices for the Adoption of Omnichannel Engagement Strategies and Software
Steven Dickens

Red Hat Lowers Barrier to AI Adoption and Updates Core OpenShift Platform

Futurum’s Steven Dickens provides his take on the recent announcements from Red Hat. As the Kubernetes landscape becomes ever more competitive, Red Hat strengthens its partnership with industry leader NVIDIA to reduce the barriers to adoption of AI and ML workloads. Dickens also covers Red Hat’s announcements of core updates to OpenShift 4.10.
mdiamond@futurumresearch.com

Qualcomm Launches $100 Million Snapdragon Metaverse Fund Designed to be a Launchpad for XR Developers and Spur Innovation

Futurum analyst Michael Diamond discusses Qualcomm’s new Snapdragon Metaverse Fund that is designed to find best-of-breed developers creating rich content for extended reality in the future and spur innovation in the metaverse space.
Ron Westfall

NVIDIA GTC 2022: NVIDIA and Pluribus Networks Seek to Unify and Secure Cloud Networks by Extending SDN Fabric Automation to DPUs

NVIDIA and Pluribus Networks showcase their collaboration at GTC 2022 to advancing unified and secure cloud networks through the extension of SDN fabric automation to DPUs. Futurum’s Ron Westfall assesses why the NVIDIA Pluribus collaboration can power uniform networking operating environments with automation, network virtualization, and resource-pooling for streamlined infrastructure utilization and security to all workloads and devices across cloud networking environments.
CX for contact centers
Clint Wheelock
Clint Wheelock

CX for Contact Centers

Case Studies, Market Drivers and Barriers, and Market Sizing and Forecasts Focused on the Adoption of CX Platforms and Applications in Contact Centers
telecom customer care
Avatar photo
Sue Marek

T-Mobile to Revamp Enterprise Business with New Customer Care Focus

The Wireless Operator Moved Its Top Customer Care Executive to Its Enterprise Group to Bring a New Focus to That Division
mobile customer experience
Keith Kirkpatrick

Optimizing CX for Mobile Interactions

Mobile Usage Numbers Are Rising, and So Are Customers’ Expectations for Experience and Satisfaction
customer data analytics
Alex Gaw

Zeta Acquires ArcaMax to Enhance Data Cloud

The Deal Will Also Extend Zeta Marketing Platform Capabilities
tweiss@futurumresearch.com

NVIDIA GTC 2022 Keynote Unveilings: New Hopper GPU Architecture Replacing Ampere, New H100 Hopper-Based GPUs Debut and Grace CPU Superchips Make a Big Splash

Futurum analyst Todd R. Weiss dives into the happenings unveiled at NVIDIA’s Spring GTC 2022 opening keynote, including insights into the company’s latest Grace CPU Superchips, its NVIDIA H100 GPUs, and its new NVIDIA Hopper accelerated computing platform architecture.
Daniel Newman

The Future of Media is in the Cloud

Moving to the cloud holds tremendous benefits for media companies facing fierce competition. Whether its storage, automation, or analytics, SAP industry cloud helps businesses improve agility, scale faster, and keep costs low. If you’re interested in learning how to transform your organization, download your copy of The Future of Media is in the Cloud today.
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