Login

Category: CRM

Alex Gaw

Companies Join Forces to Partner on CX Initiatives

Azadea Group and MoEngage; UserTesting and Quantum Metric; Wealthify and Talkdesk; Liferay and the US Post Office
Keith Kirkpatrick

Managing Surges in CX Inquiry Demand

Spotify’s Handling of the Joe Rogan-Neil Young Controversy Reveals Shortcomings in Automated Customer Support
Sherril Hanson

CX in Gaming: Personalization and Customer Relationship Management

Alex Gaw

Insightly Leadership Team Offers CX Advice for Businesses to Succeed in 2022

Executives Identify Key Challenges and Provide Tips to Navigate CX Landscape
Keith Kirkpatrick

Using Social Media to Improve CX

Alex Gaw

ChurnZero to Set Up a New Office in Amsterdam

The Customer Success Platform Provider Seeks to Help Fight Churn in Real Time
Daniel Newman

Making Markets EP19: Quick Take on Salesforce

Keith Kirkpatrick

Five Questions for Rich Green, Chief Product Officer with SugarCRM

Daniel Newman

Salesforce Earnings

Alex Gaw

CX Outsourcing Firm Majorel Enters Croatia and Agrees to Acquire Turkish CX Provider Mayen

Deals Expand Majorel Presence to 32 Countries and 5 Continents
Alex Gaw

Gartner Survey: Most Service and Support Leaders to Advocate Value-Added Customer Service Strategy for 2022

Creating Value for Customers Will Help Grow the Business, Says Research Report
Daniel Newman

Salesforce Delivers a Strong Q3 as Platform Bet Accelerates

Salesforce reported fiscal third-quarter earnings for the period ending in October on Tuesday, beating Wall Street expectations on earnings and sales. Futurum's principal analyst Daniel Newman dives into the earnings report and other recent changes at the company.
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.