How People Analytics and AI Can Enhance a Human-Centric Work Environment – Futurum Tech Webcast
In this episode, Ahgora’s Thiago Quadros and Angelo Frigeri discuss the value of applying analytics and AI to HR processes and functions, the potential effect of AI on workers and the workplace, and the necessity of transparency around how AI is used to guide HR decision making.
Year in Review: Assessing the Developments in SaaS, CX, and Collaboration in 2023 – Enterprising Insights, Episode 7
In this episode of Enterprising Insights, The Futurum Group Research Director Keith Kirkpatrick is joined by Craig Durr, Research Director, Collaboration, and Sherril Hanson, Principal Analyst, CX, to discuss industry news and trends in 2023.
Salesforce to Acquire Incentive Compensation Management Provider Spiff
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s planned acquisition of automated incentive commission management software vendor Spiff and discusses how the deal will benefit Salesforce and its customers.
ServiceNow to Acquire Task Mining Company UltimateSuite
Keith Kirkpatrick, Research Director at The Futurum Group, covers ServiceNow’s planned acquisition of UltimateSuite and discusses how granular monitoring of user activities can lead to increased efficiency and productivity.
Flexibility, Functionality, and Scalability Underpin Oracle NetSuite
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the reasons why Oracle NetSuite was chosen by Hofman Hospitality Group as its ERP solution, focusing on features, industry experience, and system flexibility.
Salesforce Announces Updates to the Einstein 1 Platform
The Futurum Group’s Keith Kirkpatrick and Mark Beccue cover Salesforce’s updates to the Einstein 1 platform, focusing on the increased capabilities provided to Salesforce users and how this offering sits within the larger AI ecosystem.
Salesforce and Apple Partner to Improve Mobile Engagements
Keith Kirkpatrick, Research Director at The Futurum Group, covers the mobile enhancements announced by Salesforce and Apple, which are designed to improve field service workers and end-customer experiences.
Enterprising Insights: Episode 6 – SaaS Pricing Trends
In this episode of Enterprising Insights, The Futurum Group Research Directors Keith Kirkpatrick and Mark Beccue address SaaS pricing trends within the enterprise application market, and discuss the impact AI has and will have on pricing models in the future.
Microsoft Announces GA Date for Dynamics 365 Finance Premium
Keith Kirkpatrick, Research Director at The Futurum Group, covers Microsoft’s announcement of new financial planning and analytics tools within Dynamics 365 Finance, and the availability of a premium license targeting CFOs.
Amdocs Delivers a Telecom-Focused Autonomous Retail Store
Keith Kirkpatrick, Research Director at The Futurum Group, covers Amdocs’ launch of a telco-focused retail store, highlighting how existing, non-invasive tracking technology can be used to create seamless and friction-free autonomous experiences.
Microsoft Unveils New Copilot Features in Dynamics Business Central
Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of Copilot features into Microsoft Dynamics 365 Business Central, the company’s SMB- and mid-market-focused platform.
IBM Announces New Quantum Processor and IBM Quantum System Two
Keith Kirkpatrick, Research Director at The Futurum Group, covers IBM’s quantum computing announcements, including the Heron quantum processor, IBM System Two, the release of Qiskit 1.0 and Qiskit Patterns, and a 10-year quantum roadmap.
