Enterprising Insights: Episode 10 – Cisco’s Data Privacy Benchmark Study

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses several key insights from Cisco’s 2024 Data Privacy Survey, and provides his recommendations to enterprise organizations based on the findings.
Improving HR Processes Via an Easy Document Management System

The Futurum Group’s latest research brief, Improving HR Processes Via an Easy Document Management System, completed in partnership with PXMSoft, a Gavdi Group Company, discusses the key challenges facing HR departments undergoing a digital transformation, along with specific steps leaders can take to ensure that HR records are secure, accessible, and compliant with all regulatory requirements.
Alphabet Posts Strong Q4 and FY 2023 Revenue and Earnings

Daniel Newman and Keith Kirkpatrick, analysts from The Futurum Group covers Alphabet’s Q4 and FY 2023 earnings, which featured strong overall revenue, cloud revenue, and subscription revenue growth.
Zenarate’s AI Coach Takes Aim at Contact Center Training Gaps

Keith Kirkpatrick and Sherril Hanson at The Futurum Group chat with Zenarate CEO and cofounder Brian Tuite and provide insights into AI Coach, a solution that provides in-depth natural language role play and skills coaching.
Pega Introduces New Generative AI Assistant

Keith Kirkpatrick, Research Director with The Futurum Group, covers Pegasystems’ announcement of its GenAI Knowledge Buddy, which can be deployed across a range of customer and employee use cases to improve efficiency.
Salesforce Announces New Data and AI Innovations for Retailers

Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s retailer-focused generative AI and data announcements, and discusses the key aspect that retailers will need to address to take full advantage of these tools.
ServiceNow Q4 2023 Earnings Exceed Guidance, Driven by Generative AI

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q4 and FY 2023 earnings and discuss how the company has successfully leveraged generative AI to drive revenue growth.
Enterprising Insights: Episode 9 – NRF Wrap-up and Insights

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses the highlights from the National Retail Federation’s 2024 Big Show, and discusses the challenges retailers and vendors will face in the year ahead.
SAP Meets or Exceeds All Key Financial Metrics for FY 2023

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q4 and FY 2023 earnings and discuss the impact of the company’s planned restructuring.
Microsoft Announces New Front- and Back-End Retail Technologies

Keith Kirkpatrick, Research Director with The Futurum Group, covers Microsoft’s retail-focused announcements, and discusses how these innovations will help retailers improve operations and their customers’ experiences.
Market Insight Report: SaaS-Based Generative AI Pricing Trends

In our latest offering, Market Insight Report: SaaS-Based Generative AI Pricing Trends, we detail the current state of enterprise-focused SaaS platform pricing, discuss how generative AI features are being delivered and priced, and discuss the value of shifting to a consumption-based model.
SAP Announces AI Capabilities to Improve Retail Business Processes

Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s retail-focused announcements and discusses how these data-led innovations will help retailers improve operations and their customers’ experiences.
