Menu

Author: Keith Kirkpatrick

EisnerAmper survey on cybersecurity and CX
February 9, 2023

Corporate Leaders See External Hackers, Internal Staff Errors, as Top Cybersecurity Breach Causes

CX for local governments
February 3, 2023

Building Trust with Citizens Through Better CX

Restaurant customer experience technologies
January 31, 2023

Balancing Efficiency Against Human Interaction in Restaurants

Auto authentication using multi-factor authentication and biometrics
January 27, 2023

Auto-Authentication Techniques to Save Time and Improve CX

SugarCRM digital self-service launch
January 26, 2023

SugarCRM Debuts New Digital Self-Service Capabilities

January 23, 2023

Improving CX in Food Manufacturing

Flexible product returns
January 10, 2023

Providing Flexible Product Returns While Limiting Fraud Opportunities

State of the CX Market
January 3, 2023

The State of CX in 2022

CX in Logistics
January 2, 2023

CX in Logistics

Airline customer experience
January 2, 2023

Elevating CX Amid Industry Challenges

Physical digital customer experience
December 30, 2022

Phygital Experiences to Drive CX in 2023 and Beyond

Airline automation and artificial intelligence
December 28, 2022

Managing CX via Automation and AI

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.