Author: Keith Kirkpatrick

Pandemic Business Model Shifts, Expansion of Omnichannel Experiences, Focus on Sales Channel Effectiveness, and Increased use of Zero-Party and First-Party Data Are All Key Drivers of CX Software and Services Growth
New Dash Research Webinar and White Paper Examine the State of the CX Market and Predictions for 2022, Including Increased Use of Artificial Intelligence and Collaboration Tools for Hybrid Workplaces
The State of the CX Market in 2021 and Predictions for 2022

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