Login

Author: Keith Kirkpatrick

Salesforce Announces New Commerce Cloud Features
Keith Kirkpatrick

Salesforce Announces New Commerce Cloud Features

SaaS Giant Unveils Pay Now, Snapchat for Commerce, Reorder Portal, and Order Support Features to Enable the Efficient Creation of Purchasing Experiences Across Channels
Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s enhancements to its Commerce Cloud offering, which include support for in-channel purchasing experiences, AI-driven reordering tools, AI-powered service-to-commerce tools, and the ability to create Snapchat ads on the platform, and discusses how these tools can drive additional revenue.
Fiserv Announces Nearly 100 Client Commitments to FedNow Real-Time Transaction Service
Keith Kirkpatrick

Fiserv Announces Nearly 100 Client Commitments to FedNow Real-Time Transaction Service

Mediapolis Savings Bank and Salem Five Bank Go Live at Launch of Instant Payment Rail via Fiserv
Keith Kirkpatrick, Research Director at The Futurum Group, focuses on the recent announcement by Fiserv on the launch of FedNow, the Federal Reserve’s instant payment service, and discusses the benefits of real-time payments for customers, businesses, and payment processors.
Salesforce Announces General Availability of Embedded Generative AI Tools
Keith Kirkpatrick

Salesforce Announces General Availability of Embedded Generative AI Tools

Service GPT, Sales GPT, and the Einstein GPT Trust Layer Features and Pricing Are Now Public
Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Salesforce’s generative AI offerings within Sales Cloud and Service Cloud, and discusses the potential strategy enterprises may use to roll out these features based on Salesforce’s pricing model.
Automation Anywhere Outlines Generative AI Guardrail Strategy
Keith Kirkpatrick

Automation Anywhere Outlines Generative AI Guardrail Strategy

Concrete Details on Safeguards Helps Drive More Confidence in Responsible Use of Gen AI
Keith Kirkpatrick, Research Director at The Futurum Group covers Automation Anywhere’s focus on AI data governance and control, and discusses the company’s approach to implementing generative AI guardrails to ensure safe and responsible use.
Driving CX Improvements by Streamlining Field Service Management
Keith Kirkpatrick

Driving CX Improvements by Streamlining Field Service Management

Patterson Dental Leverages SAP’s Field Service Management Solution to Increase Revenue and Optimize Scheduling
Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s Field Service Management Solution, and discusses how incorporating real-time, external data into operational forecasts can improve customer experiences.
NetSuite Offers Guided Learning to Reduce Training Time and Accelerate Adoption
Keith Kirkpatrick

NetSuite Offers Guided Learning to Reduce Training Time and Accelerate Adoption

Contextual Learning Guides Include Role-Based and Task-Based Guides
Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of NetSuite Guided Learning, and discusses how the embedded features should help enterprises maximize their software ROI, increase productivity, and decrease training costs.
Workday Announces Elastic Hypercube Technology for Workday Adaptive Planning
Keith Kirkpatrick

Workday Announces Elastic Hypercube Technology for Workday Adaptive Planning

Latest Release Provides Support for Continuous Planning at Scale
Keith Kirkpatrick, Research Director at The Futurum Group covers Workday’s announcement of Elastic Hypercube Technology (EHT), which provides enterprise workforce planners with dynamic and elastic compute power, enabling them to incorporate more dimensionality and complexity into planning models, while supporting a high number of concurrent users without impacting speed or performance.
Microsoft Takes ‘AIM’ at On-Premises Customers
Keith Kirkpatrick

Microsoft Takes ‘AIM’ at On-Premises Customers

New Program Offers Accelerated Migration Assistance to Drive Adoption of Cloud-Based, AI Powered Software
Keith Kirkpatrick, Research Director at The Futurum Group, covers Microsoft’s announcement of AIM, and discusses how this program should help the company drive long-term relationships with customers.
watsonx.ai Leverages Foundation Models to Accelerate AI Application Development
Keith Kirkpatrick

watsonx.ai Leverages Foundation Models to Accelerate AI Application Development

Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of watsonx, including watsonx.ai, which should help enterprises developing AI applications deploy them more quickly and efficiently, improving time-to-value.
Infor Announces Ask ChatGPT Widget Using OpenAI APIs
Keith Kirkpatrick

Infor Announces Ask ChatGPT Widget Using OpenAI APIs

Widget Allows for Customized Prompt Generation to Speed Workflows
Keith Kirkpatrick, Research Director at The Futurum Group, covers Infor’s announcement of Ask ChatGPT, a widget that allows users to easily build generative AI prompts via information held within Infor ERP systems, improving workflow and minimizing distractions with generative AI.
Microsoft Announces General Availability of Sales Copilot
Keith Kirkpatrick

Microsoft Announces General Availability of Sales Copilot

Capabilities Driving More Efficiency and Relevant Insights to Sales Professionals
Keith Kirkpatrick, Research Director at The Futurum Group covers Microsoft’s announcements of the general availability of Sales Copilot and new features in Dynamics 365 Customer Insights, and discusses how these features will help Microsoft in a highly competitive market for AI-infused software.
New Generative AI-Powered Capabilities in Oracle Fusion Cloud HCM Announced
Keith Kirkpatrick

New Generative AI-Powered Capabilities in Oracle Fusion Cloud HCM Announced

Assisted Authoring, Suggestions, and Summarization Features Help Drive HR Efficiency
Keith Kirkpatrick, Research Director at The Futurum Group covers Oracle’s introduction of generative AI technology within its Oracle Cloud HCM solution, and discusses why Oracle’s customers may be in a better position to deploy generative AI, compared with organizations that do not have a unified data strategy.
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.