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Ericsson Introduces Wireless-First Branch Architecture for Agile, Secure Connectivity to Support AI-Driven Enterprise Innovation
The Futurum Group’s Ron Westfall shares his insights on why Ericsson’s new wireless-first architecture and the E400 fulfill key emerging enterprise trends, such as 5G Advanced, IoT proliferation, and increased reliance on wireless-first implementations.
Mark Lohmeyer, VP & GM Compute and ML Infrastructure at Google, joins the Six Five team to explore how Google Cloud's customized infrastructure meets the diverse needs of AI and cloud workloads.
Hayete Gallot, President of Customer Experience at Google, joins Patrick Moorhead and Daniel Newman to discuss the evolving role of customer experience in the AI-driven landscape.
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Informatica’s Intelligent Data Management Cloud helps process credit applications 30% faster
Ancywax and Alida will together support organisations in enhancing customer experience through listening and acting on customer feedback
Funding will accelerate innovation, go-to-market expansion and growth in global markets
The Annual Awards Program Honors the Leading Vendors in Sales, Marketing, and Customer Service Technologies
The $33 billion market cap company is set to start its recruitment drive as early as October 1st, 2021
Growth-equity firm adopts Creatio’s no-code platform to automate engagement workflows related to potential portfolio companies
Full details including product roadmap and directions to be revealed at the Alvaria Customer Experience (ACE) event, Sept 14-16, 2021
Brands like Nespresso, L’Oreal, and MetLife Are Early Adopters
Up to 1.2 million American Contact Center Agents Leave Their Job Each Year, Citing Lack of Training, Technology and Career Growth
A self-service solution for large enterprises to quickly discover critical brand insights
Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent
Vantage Circle, a simple and AI-empowered employee engagement solution, announced a strategic partnership with JazzHR, the leading recruiting software provider.
Virtual Agents Will Operate Together with Human Operators for Quicker Response Times
Experience optimization platform honors leading brands and partners in its global network that are setting the gold standard for personalization.
InMoment bolsters set of customer experience management (CXM) solutions with latest acquisition adding robust natural language processing (NLP), and machine learning (ML) to InMoment’s XI Platform
