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How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

Ray Wang, Research Director with The Futurum Group shares his insights on Micron’s Q3 earnings and company’s strong performance amid record-high DRAM and data center revenue.
Jack Huynh, SVP and GM at AMD, joins the Six Five On The Road to discuss AMD's innovative strides in AI PCs, Ryzen, and next-gen personal computing, spotlighting COMPUTEX announcements.
David Nicholson, Keith Townsend, and Matt Kimball join the Six Five to discuss HPE's advancements in hybrid cloud at HPE Discover 2025, focusing on control, cost, and flexibility. A deep dive into how these initiatives are reshaping enterprise cloud strategies.

Latest Research

Latest Insights

Transforming Enterprise AI: From Agents to Infrastructure - Six Five On The Road

Transforming Enterprise AI: From Agents to Infrastructure – Six Five On The Road

Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI….
Synopsys Strengthens AI and Multi-Die Design Capabilities with Samsung

Synopsys Strengthens AI and Multi-Die Design Capabilities with Samsung

Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows,…
Micron Technology Q3 FY 2025 Earnings Show Strong Data Center and HBM Growth

Micron Technology Q3 FY 2025 Earnings Show Strong Data Center and HBM Growth

Ray Wang, Research Director with The Futurum Group shares his insights on Micron’s Q3 earnings and company’s strong performance amid record-high DRAM and data center…
AI PCs, Ryzen, and the Next Frontier in Personal Computing - Six Five On The Road

AI PCs, Ryzen, and the Next Frontier in Personal Computing – Six Five On The Road

Jack Huynh, SVP and GM at AMD, joins the Six Five On The Road to discuss AMD’s innovative strides in AI PCs, Ryzen, and next-gen…
Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

David Nicholson, Keith Townsend, and Matt Kimball join the Six Five to discuss HPE’s advancements in hybrid cloud at HPE Discover 2025, focusing on control,…
The Six Five Pod | EP 265: Will AI Take Your Job? Plus Intel’s Quiet Transformation & AMD’s Opportunity in the AI Chip Race

The Six Five Pod | EP 265: Will AI Take Your Job? Plus Intel’s Quiet Transformation & AMD’s Opportunity in the AI Chip Race

On episode 265 of The Six Five Pod, Patrick Moorhead and Daniel Newman, hosts of the Six Five podcast, dive into the latest tech news…

NEWS BY INDUSTRY

Informatica’s Intelligent Data Management Cloud helps process credit applications 30% faster
Ancywax and Alida will together support organisations in enhancing customer experience through listening and acting on customer feedback
Funding will accelerate innovation, go-to-market expansion and growth in global markets
The Annual Awards Program Honors the Leading Vendors in Sales, Marketing, and Customer Service Technologies
The $33 billion market cap company is set to start its recruitment drive as early as October 1st, 2021
The inventors of CRM reinvent CRM
Growth-equity firm adopts Creatio’s no-code platform to automate engagement workflows related to potential portfolio companies
Full details including product roadmap and directions to be revealed at the Alvaria Customer Experience (ACE) event, Sept 14-16, 2021
Brands like Nespresso, L’Oreal, and MetLife Are Early Adopters
Up to 1.2 million American Contact Center Agents Leave Their Job Each Year, Citing Lack of Training, Technology and Career Growth
A self-service solution for large enterprises to quickly discover critical brand insights
Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent
Vantage Circle, a simple and AI-empowered employee engagement solution, announced a strategic partnership with JazzHR, the leading recruiting software provider.
Virtual Agents Will Operate Together with Human Operators for Quicker Response Times
Experience optimization platform honors leading brands and partners in its global network that are setting the gold standard for personalization.
InMoment bolsters set of customer experience management (CXM) solutions with latest acquisition adding robust natural language processing (NLP), and machine learning (ML) to InMoment’s XI Platform

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