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Category (news): Healthcare

Sherril Hanson

WebMD Health Services Announces Intent to Acquire Limeade

The Combination Will Provide Wellbeing and Engagement Solutions
Sherril Hanson

Personalization and Deep Understanding Need to Be at the Heart of Patient Experience

An Interview with Dr. Adrienne Boissy, Chief Medical Officer of Qualtrics
Sherril Hanson

Real-Time Engagement Builds a Better Patient Experience

Futurum Research Interviews Feedtrail’s Chief Strategy Officer Paul Jaglowski
Healthcare patient experience
Sherril Hanson

The Permanente Medical Group Combines Technology and Strong Company Culture to Support Patient Experience

Interview with Dr. Jason Guardino, Chief Experience Officer
CX customer wins and case studies
Alex Gaw

Customer Wins for Cogito, Medallia, SugarCRM, DecisivEdge, and Konnect Insights

Partnerships Are Formed with Two US Health Firms, Nomad Health, ARA, and Zepto
Healthcare employee experience and patient experience
Sherril Hanson

Healthcare Workers Struggle With EX; Patient Experience Lags

Qualtrics Data Points to Areas of Concern for Employees and Targeted Areas of Improvement for Patients
Salesforce patient experience
Alex Gaw

Salesforce Unveils Patient 360 for Health innovations for More Efficient Patient Care

The New Platform Offers Healthcare Automation and Personalized Intelligence
Medakkua Medicare Stars product launch
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Andrew Broderick

Medallia Medicare Stars Solution Strives to Improve Patient Experience Ratings

Consumers, Health Plans, and Providers All Stand to Benefit from New Data Dashboard
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Andrew Broderick

Healthcare Providers Compelled to Adapt or Wither in a Fast-Changing World

Starting to Build the Foundations for Seamless and Frictionless Virtual Offerings
personalizing patient experience
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Andrew Broderick

Personalizing the Patient Experience Is the Future of Competitive Advantage

Health Systems Hyper-Personalize Patient Care Experiences to Sustain Growth
healthcare revolution
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Andrew Broderick

New Strategic Mindsets to Reframe, Rebrand, and Revolutionize Healthcare

Managing the Interdependent Nature of Change to Transform Patient Experience
Patient experience building blocks
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Andrew Broderick

Customer Operations: Building Blocks to Transforming Patient Experience

Competitive Advantage for Best-in-Class in the Brand and Consumer Loyalty Wars
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