Category: Enterprise Software & Digital Workflows

Alleviating customer experience pain points
February 15, 2023

Identifying and Responding to CX Pain Points

February 15, 2023

Lenovo’s ThinkSmart View Plus Expands Portfolio of Smart Collaboration Solutions with New, 27” Display that Runs Microsoft Teams Display

Craig Durr, senior analyst with Wainhouse Research, part of The Futurum Group family of companies, recaps Lenovo’s announcements at ISE 2023, including the unveiling of its new ThinkSmart View Plus,...
February 15, 2023

ISE 2023 Wrap Up: The Year of the 21:9 Aspect Ratio Displays

Daniel Root, senior analyst with Wainhouse Research, part of The Futurum Group family of companies, covers the recent ISE announcements of 21:9 aspect ratio large format displays, how and where...
Avaya Chapter 11 Bankruptcy
February 15, 2023

Avaya Files for Chapter 11 Bankruptcy

February 15, 2023

Kyndryl and Nokia Extend and Expand Their Global Network and Edge Computing Partnership

Futurum principal analyst Shelly Kramer explores how Kyndryl and Nokia’s expanded partnership will benefit enterprises increasingly looking at private networks and edge computing to help them solve complex connectivity issues....
Freshworks-Meta partnership for conversational AI bots
February 14, 2023

Freshworks and Meta Team Up in Major Initiative to Help Lift CX

February 14, 2023

Zoho Trident

The Six Five team discusses Zoho Trident....
February 10, 2023

Eye on Business Video with Neal Stanton, Vice President of Alliances at Vbrick

On this episode of “Eye on Business Video,” host Steve Vonder Haar is joined by Neal Stanton, Senior Vice President of Alliances at Vbrick, for a conversation on the evolving...
February 9, 2023

Zoho Workplace Unveils Trident, a UC-focused Desktop App, Along With Updates to its Workplace Suite

Futurum principal analyst Shelly Kramer covers Zoho’s launch of Zoho Trident, a desktop app designed to be a unified comms platform, along with other enhancements to the Zoho Workplace suite...
February 9, 2023

Ericsson, Intel, and Microsoft Form Laptop Network Slicing Power Trio

Futurum’s Ron Westfall explores why the Ericsson, Intel, and Microsoft demo of end-to-end SA network slicing capabilities on a Windows laptop provides the trio critical sales and marketing momentum in...
TDCX Digital CX Center of Excellence
February 9, 2023

TDCX Launches New Digital CX Center of Excellence in Singapore

February 6, 2023

Logitech and Steelcase Reveal Project Ghost for More Personal Communications

Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers news out of ISE 2023 this week in Barcelona from Logitech and Steelcase launching Project...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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