Login

Category: Enterprise Applications

Keith Kirkpatrick

Driving Customer Success Through an Open, Transparent Zapier Community

Organizations Can Improve Efficiency and CX by Shifting User Inquiries to a Community-Based Support Platform
Ron Westfall

Juniper and ServiceNow Deliver AI-powered Automation Now

The Futurum Group’s Ron Westfall examines why the union of Juniper’s AI-driven network automation with ServiceNow’s service management capabilities can drive broader adoption and deployment of end-to-end automation throughout managed service provider and enterprise network build and operational environments.
Shelly Kramer

Dell Technologies and NVIDIA Launch Project Helix for On-Prem Generative AI

The Futurum Group’s Shelly Kramer explores the announcement out of Dell Technologies World of Dell and NVIDIA partnering to launch Project Helix, a new generative AI initiative designed to help organizations quickly build and deploy on-prem generative AI applications securely.
Mitch Lewis

Spectra and Arcitecta Announce Combined Storage and Data Management Solution

Mitch Lewis, research analyst at The Futurum Group, covers a new joint data storage and management solution from Spectra Logic and Arcitecta and shares his thoughts on why this partnership makes perfect sense.
Daniel Newman & tweiss@futurumresearch.com

Zoom Revenue for Q1 Hits $1.1B, up 3% YoY, Beating Estimates

The Futurum Group's analysts Daniel Newman and Todd R. Weiss share their insights as Zoom revenue for Q1 hits $1.1B, up 3% YoY, beating estimates, as the video conferencing, cloud contact center, and collaboration vendor unveiled its latest Q1 earnings on May 22.
Ron Westfall

Ericsson Uplifts OSS/BSS-driven Service Exposure: The API Monetization Dimension

The Futurum Group’s Ron Westfall assesses why Vonage’s plans to support enhanced security services as vital to fulfilling Ericsson’s vision of further tightening the integration of CSP OSS/BSS to improve collaboration with partners and enterprises in exposing services that uses the API aggregation capabilities key to producing enduring service creation and monetization.
Shelly Kramer

Microsoft Begins Rolling Out iMessage on Windows 11

The Futurum Group's Chief Evangelist Shelly Kramer examines what the rollout of iMessage on Windows 11 will mean for iPhone users who use Microsoft desktops or laptops. This is significant allowing users to use iMessage features on their PC.
Sherril Hanson

Genesys Broadens Experience Reach with the Cloud EX Launch

AI-Powered Workforce Management Offers a Simplified Path to the Cloud
Keith Kirkpatrick

Call Center Satisfaction Weighs Down Overall Wireless Service Ratings

ACSI Survey Finds That Both Full-Service and Value-Oriented Carriers Face Challenges
Daniel Newman

WalkMe Q1 2023 Revenues up 16% Year-over-Year

The Futurum Group's Chief Analyst, Daniel Newman and Industry Analyst, Michael Diamond discuss WalkMe’s Q1 2023 earnings and how the DAP market is expected to resonate with organizations in the future as they seek to digitally transform themselves.
Keith Kirkpatrick

Zendesk Announces New AI Intelligence Layer to Power Seamless Interactions

Zendesk AI Integrates Proprietary Models, Generative, and Large Language Models
Keith Kirkpatrick

Data Flexibility Drives Customer Targeting, Insights for The Washington Post

Case Study Provided by CDP Vendor ActionIQ Underscores Value of Partnership and Scalability
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.