Category: Enterprise Applications

In our latest Market Insight Report, The Low-Code/No-Code Development Platform Market, we detail the top low-code/no-code development market drivers, discuss the core capabilities that should be embedded in any low-code or no-code platform, identify the key risks strategies and risks involved with low-code/no-code development, and profile five leading low-code/no-code development platform providers.
Salesforce Survey Finds Generative AI Is Being Used at Work Without Employer Training, Guidance, or Approval
Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s survey of people using generative AI at work, and discusses the steps organizations should take to ensure safe, ethical, and responsible use.
VAST Data Showcased Its Vision for the VAST Data Platform at SC23
Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on VAST Data’s splashy presence at SC23 with announcements of cloud partnerships and a Data Platform strategy.
Topics Include Generative AI, Holiday Staffing Shortages, AI and CX Success, and More
Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Cloudera, Verint, Talkdesk, Stanford University, and Kore.ai.
A Seamless All-in-One Platform for Virtual and Physical Conferencing
Craig Durr, Research Director at The Futurum Group, highlights RingCentral's strategic launch of RingCentral Events, its global events platform, as a major leap in event management.
RingCentral Announced the RingCX Milestone in Addition to a New Workforce Engagement Management Offering Currently in Beta
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on the now generally available RingCentral’s RingCX solution, a native AI-first contact center solution that is powered by RingSenseAI.
The Platform Is Designed to Help Enterprises Manage Risk, Transparency, and Compliance Challenges with Generative AI
Keith Kirkpatrick, Research Director at The Futurum Group, covers the anticipated general availability of watsonx.governance and explains why the platform’s features are essential to enterprises seeking to deploy LLMs and generative AI capabilities.
Leveraging Lessons Learned in Launching Copilot
Mark Beccue, Research Director at The Futurum Group, examines how with Azure AI Studio, Microsoft contends for top dev platform.
New Management Solution and Products Extensions Are Designed to Improve Zoho’s Finance Platform Ecosystem
Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of several Zoho finance-oriented products and enhancements and discusses how a single platform approach can help unlock more organizational value.
The Udemy and Google Cloud Partnership Drives AI and Cloud Skills Development
The Futurum Group VP and Practice Leader Steven Dickens offers his take on the announcement of Udemy's strategic partnership with Google Cloud through the Google Cloud Endorsed Content Program, addressing the demand for cloud and AI expertise.
A Conversation with Ken Parmelee, Pegasystems’ Senior Director, Intelligent Automation Strategy, on Generative AI in the Enterprise
Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Ken Parmelee, Pegasystems’ senior director of intelligent automation strategy, about the generative AI landscape, key market issues, and Pega’s new generative AI offerings.
IBM and KPMG Are Expanding Their Alliance to Help Energy and Utilities Vendors Boost Their SAP S/4HANA Cloud ERP Implementations
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as the energy and utilities industry gets SAP S/4HANA expertise from IBM and KPMG through an expanded partnership between the two consulting companies.

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