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Category: Enterprise Applications

Ron Westfall

HPE Discover 2022: HPE Amperes Up New ProLiant RL300 Gen11 Servers

Futurum’s Ron Westfall examines why HPE’s new ProLiant RL300 Gen11 server offering aligns with the cloud-native applications development priorities of service providers and digital-first enterprises as well as how using Ampere’s Altra and Altra Max processors can boost performance for cloud workloads such as web servers, caching, databases, media transcoding, and AI and advance power efficiency metrics that help fulfill organization-wide sustainability goals.
Steven Dickens

HPE Discover 2022 News: HPE Deepens Relationships with Red Hat and SUSE

Futurum senior analyst Steven Dickens provides his take on the announcements coming out of HPE Discover about the deepening relationships with Red Hat and SUSE.
Deloitte Digital customer experience
Alex Gaw

Deloitte Digital Unveils TrueServe to Transform Contact Centers

Company Says Solution is Designed to Elevate CX Through AI and Analytics
Cisco Live 2019
Daniel Newman

The Recent Cisco Live! Event

The Six Five team discusses the recent Cisco Live! Event.
Alex Gaw

Zendesk to Be Acquired for $10.2 Billion by Investor Group

Buyers Are Led by Investment Firms Permira and Hellman & Friedman
Daniel Newman

Qualcomm Likely to Supply Apple in 2023 and Quite Possibly Beyond

The news that Qualcomm is likely to continue to supply Apple apparently caught the market by surprise, sending the company’s stock up despite a largely negative day for equities. Futurum's Daniel Newman takes a look at the partnership and what we can expect coming out of this announcement for both companies.
Shelly Kramer

Cisco Video Phone 8875 for Webex, Designed for Hybrid Workers and Making IT Teams Happy in the Process

Futurum analysts Shelly Kramer and Michael Diamond dive into the new Cisco Video Phone 8875 for Webex, Cisco’s latest addition to its 8800 series video phone lineup announced last week at Cisco Live, exploring why they think it will be a hit among users and IT teams alike.
mdiamond@futurumresearch.com

Lenovo Expands Higher Margin IT Services Strategy in Asia-Pacific with PCCW Lenovo Technology Solutions

Futurum analyst Michael Diamond examines Lenovo’s recently announced strategic partnership with PCCW, forming PCCW Lenovo Technology Solutions Limited, designed to drive and deliver IT services in the Asia-Pacific region and why that’s a smart move for Lenovo.
Customer experience research studies
Alex Gaw

New CX Research from ASAPP, eGain, Telus, Qualtrics, and Forrester

Focal Areas Include Return to Work, Agent Readiness, Reduced CX Footprint, Feelings, and Canadian CX Quality
Avaya contact center as a service
Alex Gaw

Avaya Showcases One Cloud CCaaS as Composable Solution

Solution Delivers Effortless CX Across Applications, Devices, and Interactions
Hotel customer experience
Sherril Hanson

Two Hotel Chains Turn to CX Technologies to Improve Guest Experience

Medallia Selected by Travelodge (UK); Barceló Hotel Group Chooses Talkdesk
Reimagining the Sales Process — Are You Ready_
Daniel Newman

Reimagining the Sales Process — Are You Ready?

Futurum’s principal analyst Daniel Newman explores a recent pulse study, conducted in partnership with Microsoft, developed to capture the feelings around current CRM tools. Newman offers insight into the findings and a look at Microsoft’s new vision for the sales environment, announced this week.
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