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Category: Digital Leadership & CIO

SAP’s Generative AI Copilot, Joule, Coming to SAP Applications
tweiss@futurumresearch.com

SAP’s Generative AI Copilot, Joule, Coming to SAP Applications

Over Time, Joule Will Be integrated Into a Wide Range of SAP Applications From HR to Finance, Supply Chain, Procurement, and More
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights about SAP’s generative AI copilot, Joule, coming to SAP applications from HR to finance, supply chain, procurement, CX, and other SAP products over time.
5G Factor: MWC23 Las Vegas – Key Takeaways
Ron Westfall & tweiss@futurumresearch.com

5G Factor: MWC23 Las Vegas – Key Takeaways

A Review of The Major Announcements and Takeaways at the MWC23 Las Vegas Show Including Big Moves by T-Mobile, Nokia, and Ericsson
The Futurum Group’s Ron Westfall and Todd R Weiss explore the top takeaways from the MWC23 Las Vegas show, including Nokia’s Network as Code debut, the launch of T-Mobile SASE, and Ericsson’s support for open fronthaul across its Cloud RAN/radio portfolio.
Veeam Strengthens Its BUaaS Play with Cirrus
Krista Case
Krista Case

Veeam Strengthens Its BUaaS Play with Cirrus

Veeam Acquires the Cirrus BUaaS Platform and Is Initially Targeting Microsoft 365 and Azure
Krista Macomber, Senior Analyst for The Futurum Group, discusses Veeam’s acquisition of the Cirrus BUaaS platform and the implications for the BUaaS and SaaS protection marketplaces.
MWC23 LV: Nokia Debuts Network as Code To Spur App Innovation
Ron Westfall

MWC23 LV: Nokia Debuts Network as Code To Spur App Innovation

Nokia Debuts Its Network as Code Platform Aimed at Accelerating CSP Network Programmability and Monetization by Spurring Broader Developer Support of APIs
The Futurum Group’s Ron Westfall examines why the new Nokia Network as Code platform and developer portal can deliver the much-needed catalyst to ensure CSPs play an instrumental role in the B2B digitalization ecosystem.
Google Research Introduces Med-PaLM 2 To Improve Health Outcomes
Clint Wheelock
Clint Wheelock

Google Research Introduces Med-PaLM 2 To Improve Health Outcomes

Med-PaLM 2 Achieves Dramatically Improved Accuracy on US Medical License Exam-Style Questions
Clint Wheelock, Chief Research Officer at The Futurum Group, examines Med-PaLM 2, a multimodal biomedical AI developed by researchers from Google that has achieved a remarkable 86.5% accuracy on US Medical License Exam (USMLE)-style questions.
Workday Announces Generative AI Capabilities for Finance and HR
Keith Kirkpatrick

Workday Announces Generative AI Capabilities for Finance and HR

New Employee Assessment Use Case Might Spur Discussions on Trust and Transparency
Keith Kirkpatrick, Research Director at The Futurum Group, covers Workday’s announcement of generative AI functionality being embedded across finance and HR workflows, and discusses the importance of trust and transparency in an enterprise setting.
Companies Implement NFT Loyalty Programs for Customer Retention
Clint Wheelock
Clint Wheelock

Companies Implement NFT Loyalty Programs for Customer Retention

Innovations in Loyalty Programs Can Yield Significant Improvements in Revenue Growth, Customer Retention, and Profitability
Clint Wheelock, Chief Research Officer at The Futurum Group, examines how companies are looking at implementing NFT loyalty programs to improve customer engagement and retention to replace or supplement traditional loyalty programs.
Workhuman Releases App for Teams and New Human Workplace Index
Sherril Hanson

Workhuman Releases App for Teams and New Human Workplace Index

Access to the Full Workhuman Platform Will Be Easier as Part of Users’ Workflow
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on Workhuman’s latest Microsoft Teams integration, which promises easy access to the full Workhuman platform, and explores the latest HWI.
Lattice Unveils CrossLinkU-NX FPGAs With Integrated USB
tweiss@futurumresearch.com

Lattice Unveils CrossLinkU-NX FPGAs With Integrated USB

The New Lattice FPGA Is a Small, Low-Power Unit That Includes Hardened USB Capabilities for AI and Embedded Vision Applications
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as Lattice Semiconductor unveils its latest CrossLinkU-NX model FPGAs with integrated USB, bringing USB capabilities to its latest embedded vision FPGAs.
CX Wins for Amelia, Yoobic, RingCentral, Qualtrics, and Veeva
Alex Gaw

CX Wins for Amelia, Yoobic, RingCentral, Qualtrics, and Veeva

Tie-ups Prove Successful for Partners Aeromexico, H&M Indonesia, Republic Airways, Community Health Network, and Biopharma Firms
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amelia, Yoobic, RingCentral, Qualtrics, and Veeva Systems.
Expanding Commitment to Zoom: Crestron’s Latest Zoom Solutions
Craig Durr
Craig Durr

Expanding Commitment to Zoom: Crestron’s Latest Zoom Solutions

At Zoomtopia 2023, Crestron Unveiled New Zoom-Certified Solutions, Including the Videobar 70 and Zoom Phone Appliance
Craig Durr, Research Director at The Futurum Group, highlights Crestron's strategic advancements in workplace collaboration through its latest Zoom-certified solutions.
CX Wins for TTEC, 8x8, and Oracle Communications
Alex Gaw

CX Wins for TTEC, 8×8, and Oracle Communications

Partners Include GSA, Lake Ridge Bank, and Batelco
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of recent CX wins by TTEC, 8x8, and Oracle.
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