In our latest Research Brief, Accelerating Integration Modernization with Composable Development, completed in partnership with Tray.io, we cover the factors that contribute to a fragmented and constrained technology stack and development environment, the development approach that delivers results and value quickly and efficiently, and the markers of a technology development framework that prioritizes continuous improvement and the integration of AI and automation.
Generative AI, Consolidation of Technology Stacks, and a Shift to Consumption-Based Pricing Will Emerge In 2024
In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses six predictions for the enterprise SaaS market, and how they will impact vendors and customers.
New Service Offerings Are Designed to Assist Companies with Maximizing ROI with Automation Deployments
Keith Kirkpatrick, Research Director with The Futurum Group, covers Automation Anywhere’s announcement of new benchmarking services designed to help companies maximize their automation investments.
In our latest report, Market Insight Report: Breaking Down Generic versus Specialized ERP Software, we provide a comparison of generic ERP software versus specialized solutions, detail factors that should be considered when evaluating an ERP solution and provide a representative sample of several specific ERP vendors’ solutions, describing their target customers, features, and positioning.
Khozema Shipchandler Appointed CEO to Replace Jeff Lawson, and Jeff Epstein Appointed as Chair of Twilio Board
Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of a CEO change at Twilio and discusses how that change might help to underscore more confidence in the company among investors and customers.
Six Emerging Trends That Are Shaping the SaaS Vendor Landscape
Keith Kirkpatrick Research Director with The Futurum Group, discusses trends that are predicted to emerge within the SaaS market in 2024 and provides recommendations to vendors seeking to take advantage of them.
Quiq Offering Spans Digital Messaging and AI-Based Contact Center
Keith Kirkpatrick and Sherril Hanson of The Futurum Group speak with conversational CX provider Quiq to learn more about the platform and what makes it unique.
Successful Adoption of Digital Technology Requires Visibility and Control Over Users and Actions
Keith Kirkpatrick, Research Director at The Futurum Group, covers WalkMe’s Analyst Day, which included insights around the company’s product, roadmap, go-to-market approach, and use of AI.
In this episode, Ahgora’s Thiago Quadros and Angelo Frigeri discuss the value of applying analytics and AI to HR processes and functions, the potential effect of AI on workers and the workplace, and the necessity of transparency around how AI is used to guide HR decision making.
In this episode of Enterprising Insights, The Futurum Group Research Director Keith Kirkpatrick is joined by Craig Durr, Research Director, Collaboration, and Sherril Hanson, Principal Analyst, CX, to discuss industry news and trends in 2023.
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s planned acquisition of automated incentive commission management software vendor Spiff and discusses how the deal will benefit Salesforce and its customers.
Granular Visibility of Work Processes Helps to Drive Efficient Workflow Automation and Use of AI
Keith Kirkpatrick, Research Director at The Futurum Group, covers ServiceNow’s planned acquisition of UltimateSuite and discusses how granular monitoring of user activities can lead to increased efficiency and productivity.
