Will ServiceNow’s Yokohama Release Deliver Value to Enterprises?

Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights into ServiceNow’s announcements around the Yokohama platform release and the acquisition of Moveworks.
Oracle Q3 FY 2025 Earnings Show Strong RPO Growth Amid Cloud Expansion

Keith Kirkpatrick and Daniel Newman at The Futurum Group examine Oracle’s Q3 FY 2025 earnings, highlighting record RPO growth, expanding AI infrastructure, and deepening multi-cloud adoption.
Does a Group Focused on Agentic AI at AWS Signal Enterprise Prioritization?

Keith Kirkpatrick and Dion Hinchcliffe at The Futurum Group share insights into AWS’s announcement around the formation of an agentic AI group, and discuss potential product offerings for the cloud giant in the enterprise space.
Google Gen AI Live & Labs – Can Google Drive Public Sector Migration?

Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on the Gen AI Live & Labs Event, which focused on Google’s activity in the public sector and education market.
AI Ambitions vs. Reality: WalkMe Report Exposes Enterprises’ Digital Waste

Keith Kirkpatrick, Research Director at The Futurum Group, examines WalkMe’s 2025 report on the AI adoption gap, enterprise inefficiencies, and the role of digital adoption in maximizing AI ROI.
Salesforce Q4 FY 2025 Results Deliver Strong AI Growth, but FY 2026 Outlook Disappoints

Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Salesforce’s Q4 FY 2025 earnings, highlighting AI growth, margin expansion, and concerns over muted FY 2026 guidance.
Zendesk to Acquire Local Measure to Strengthen Its AI-Driven Contact Center Solutions

Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Zendesk’s acquisition of Local Measure and its impact on AI-powered contact centers, enterprise growth, and AWS integration.
Does Salesforce and Google’s Partnership Raise the Bar for AI Agent Capability?

The Futurum Group analysts share their insights on the partnership between Salesforce and Google, which is designed to provide more capability for Agentforce agents, and offer greater service capabilities for Google’s contact center offerings.
Five Types of Enterprise Software Currently Underpinning Application Ecosystems

Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on the most-utilized enterprise application, based on Futurum Intelligence decision maker survey data, and provides future growth forecasts for enterprise software.
Will SAP’s Data-Focused Approach to AI Resonate with Customers and Prospects?

Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on SAP’s recent announcements, which are designed to enable the use of AI across SAP’s suite and external data, and may help drive migration to its S/4HANA cloud ERP.
Twilio Q4 FY 2024 Performance Fueled by Communications and Margin Gains

Keith Kirkpatrick highlights Twilio’s Q4 FY 2024 performance driven by messaging growth, AI innovation, and strong profitability gains.
Zoho Embraces New Focus on the Enterprise Market

The Futurum Group’s Keith Kirkpatrick and Alex Smith cover ZohoDay25 and discuss the company’s new strategic focus targeting enterprise customers, and the company’s go-to-market and partnership approach.
