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Author: Keith Kirkpatrick

Enterprising Insights, Episode 29 - Industry News and a CX Rant
Keith Kirkpatrick

Enterprising Insights, Episode 29 – Industry News and a CX Rant

In this episode, host Keith Kirkpatrick covers industry news from the past week, including a briefing with Cloud Eagle, a new product announcement from NetSuite, and Adobe’s terms and conditions updated.
Oracle NetSuite Announces NetSuite SuiteSuccess Healthcare Edition
Keith Kirkpatrick

Oracle NetSuite Announces NetSuite SuiteSuccess Healthcare Edition

Suite Focuses on Helping Healthcare Organizations Drive Efficiency and Compliance
Keith Kirkpatrick, Research Director with The Futurum Group, covers NetSuite SuiteSuccess Healthcare Edition, a new solution from the ERP vendor focused on enabling greater efficiency and easier compliance with healthcare regulations.
Enterprising Insights, Episode 28 - Leverage Data to Enable ROI from AI
Keith Kirkpatrick

Enterprising Insights, Episode 28 – Leverage Data to Enable ROI from AI

In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick is joined by Robert Kramer, VP and Principal Analyst, Moor Insights & Strategy, to discuss using data to enable ROI from AI deployments.
Pegasystems’ ‘Blueprint’ for Fast-Tracking App and Workflow Dev
Keith Kirkpatrick

Pegasystems’ ‘Blueprint’ for Fast-Tracking App and Workflow Dev

A Combination of GenAI and 40+ Years of Business Process Data Powers New Tool
Keith Kirkpatrick, Research Director with The Futurum Group, covers Pegasystems’ new genAI-based application planning tool, Blueprint, and discusses the forthcoming capability that will further enhance its value.
Pega's Vision for AI and How Blueprint is Changing the World of Application Development - Six Five On the Road
Keith Kirkpatrick

Pega’s Vision for AI and How Blueprint is Changing the World of Application Development – Six Five On the Road

Matt Healy, Director of Product Marketing at Pega, joins Keith Kirkpatrick to share his insights on Pega's AI vision and the revolutionary Blueprint technology's role in transforming application development.
Navigating the Future GenAI's Impact on Marketing, Ethics, and Data Strategies - Six Five On the Road
Keith Kirkpatrick

Navigating the Future: GenAI’s Impact on Marketing, Ethics, and Data Strategies – Six Five On the Road

Tara DeZao, Director of Product Marketing at Pega, joins Keith Kirkpatrick to share her insights on the transformative impact of Generative AI in marketing. Delving into ethical data practices and how these technologies are reshaping advertising strategies.
Adobe Beats Q2 FY2024 Estimates, Driven By Strong Demand for AI
Keith Kirkpatrick & Daniel Newman

Adobe Beats Q2 FY2024 Estimates, Driven By Strong Demand for AI

Company’s Strength Across Clouds Delivers Record Quarterly Revenue
Keith Kirkpatrick and Daniel Newman with The Futurum Group, cover Adobe’s Q2 FY2024 earnings, and the products, segments, and approaches that have propelled the company to a record quarterly revenue figure.
PegaWorld iNspire Focuses on Enabling the Autonomous Enterprise
Keith Kirkpatrick

PegaWorld iNspire Focuses on Enabling the Autonomous Enterprise

Strong Customer Stories and a ‘Blueprint’ for the Future of Application and Workflow Development Are the Highlights From the Show
Keith Kirkpatrick, Research Director with The Futurum Group, covers PegaWorld 2024 and discusses the key insights and news to come out of the company’s user conference.
Enterprising Insights, Episode 27 - Contact Center New Product News
Keith Kirkpatrick

Enterprising Insights, Episode 27 – Contact Center New Product News

In this episode of Enterprising Insights, host Keith Kirkpatrick discusses recent contact center product announcements, focusing specifically on news from Microsoft Dynamics 365 Contact Center and Cisco’s Webex Contact Center.
How Automated Batch Release Management Can Transform the Pharmaceutical and MedTech Industries and Enhance Patient Care
Keith Kirkpatrick & Daniel Newman

How Automated Batch Release Management Can Transform the Pharmaceutical and MedTech Industries and Enhance Patient Care

In this research brief, How Automated Batch Release Management Can Transform the Pharmaceutical and MedTech Industries and Enhance Patient Care-- done in partnership with SAP-- we address the challenges faced by pharmaceutical manufacturers with managing the batch release process, discuss the best practices for automating this process, and discuss SAP’s solution designed to specifically address these challenges.
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