AI Innovations Coming to Copilot+ PCs and Windows 11 Streamline Tasks, Improve Security, and Elevate the User Experience With Cutting-Edge Tools
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on AI in personal computing, exploring how AI-powered innovations in Copilot+ PCs and Windows 11 are set to revolutionize productivity, security, and user experience.
Zoho’s Customizable IoT Platform Drives Operational Efficiency and Customer Experience Through Tailored Solutions for Industries Such as Manufacturing, Energy Management, and Smart Buildings
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Zoho's new low-code IoT platform, highlighting its four vertical-specific solutions in manufacturing and energy industries to enhance efficiency and customer experiences.
Zendesk Launches a Global Venture Fund to Back AI Startups, Accelerating Customer and Employee Experience Advancements Through Strategic Investments in Companies Such as PolyAI and unitQ
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Zendesk’s new venture fund, launched to support AI-driven startups such as PolyAI and unitQ, aiming to revolutionize customer experience through cutting-edge technology.
Generative AI Is Transforming the 2024 Holiday Shopping Experience With Personalized Recommendations and Smarter, More Efficient Retail Strategies
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on how generative AI is reshaping the holiday shopping experience, driving personalization, and transforming consumer behaviors for the 2024 season.
In this episode, Futurum Group Research Director Keith Kirkpatrick discusses the key highlights, areas of emphasis, and takeaways from Dreamforce, including Agentforce, Data Cloud enhancements, and the Agentforce Partner Network.
Google Cloud’s Latest AI-Powered Solutions Expand Reach into Enterprise Customer Service
Steven Dickens, Paul Nashawaty, and Keith Kirkpatrick with The Futurum Group share insights on Google Cloud's latest innovation as Google launches their new Customer Engagement Suite with Gemini AI, a move which would enhance business productivity and provide seamless customer journey.
Keith Kirkpatrick and Paul Nashawaty with The Futurum Group share insights on the many Dreamforce announcements, focused largely on Agentforce AI, enhancements to Data Cloud, and improvements to other Salesforce applications.
In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick is joined by Robert Kramer, VP and principal analyst at Moor Insights & Strategy, and Guy Currier, CTO at Visible Impact, to discuss the announcements and experiences from Oracle CloudWorld and NetSuite SuiteWorld.
Capabilities Focus on Helping Customers Execute Tasks and Surface Timely Insights
Keith Kirkpatrick, Research Director with The Futurum Group, shares his insights on Oracle’s Fusion Applications innovations announced at CloudWorld, and discusses the company’s key challenges.
BI Tool Leverages AI, ML, and Integrations to Help Organizations Surface Insights More Quickly
Keith Kirkpatrick, Research Director with The Futurum Group, discusses Zoho Analytics, its core features and benefits, and how the vendor must pivot its enterprise sales strategy to highlight business ROI.
Adobe’s Q3 2024 Earnings Reveal Strong Growth Across Its Creative Cloud, Document Cloud, and Experience Cloud Segments, Fueled by AI Innovations, Beating Analyst Expectations and Setting the Stage for Continued Success Amid Rising Competition
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Adobe’s Q3 2024 earnings, analyzing subscription growth across key segments and how AI is shaping the company’s future.
In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses the shifting pricing models used by SaaS vendors, in response to the growing use of automation and genAI, and the decline in seat license revenue.
