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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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Corporate Vision Magazine named Creative Virtual ‘Best Conversational AI Solutions Provider’ in the 2021 Media Innovator Awards
The Sugar Platform Will Do the Work to Help the Organization Emerge Stronger and More Customer-Focused Post-Pandemic
High-achieving executive joins leading CPaaS provider at pivotal tim
Khoros continues to gain momentum with contact centers, increasing its contact center customer base by almost 30% year-over-year
New products and features accelerate development and optimization of composable digital experiences
Celebrates the dreamers, builders and doers behind stand-out digital customer experiences
Pankau leverages two decades of go-to-market leadership for high-growth SaaS organizations to drive CallMiner’s commitment to customer success
The Former Lyft Leader Now Heads HR, Talent and Culture For Experiential Tech Startup
Amazon’s Dominance and Global Logistics Concerns Are Pushing Retailers to Use AI Tools to Improve Customer Experience, Drive Topline Revenues
The three-day virtual conference will feature leading industry analysts, CX futurists, and key NICE experts on strategies that are exceeding the boundaries of the contact center
The campaign brings to life that almost is just not good enough in the era of digital consumers
Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not offer proper language support
The Alida TXM platform enhances capabilities in customer, employee, product, and brand experiences for its 165M users
