Latest Industry News
Featured Insights
Industry Analysts Get a Sneak Peak of the New Innovations That Are Being Deployed Within Oracle and NetSuite Products, With an Eye on Redefining the User Experience, Utilization of Data, and Agentic Workflows
Keith Kirkpatrick, Research Director with Futurum, covers the news from Oracle’s Applications + Industries Analyst Event, and discusses the impact on Oracle, NetSuite, and others vendors in the market.
Armv9 Adoption and Smartphone Royalty Growth Drive Top-Line Performance
Olivier Blanchard and Daniel Newman at Futurum analyse Arm’s Q4 FY25 results, highlighting how Armv9 and CSS adoption are driving record royalty and licensing growth across smartphones, AI infrastructure, and automotive compute.
Gross Margin Gains and Datacenter Momentum Support Coherent’s Record Quarterly Performance
Olivier Blanchard, Research Director at Futurum, shares insights on Coherent’s record Q3 FY 2025 results, driven by strong AI datacenter momentum, next-gen optical product launches, and the upcoming commercialization of its OCS platform.
Latest Research
Latest Insights
NEWS BY INDUSTRY
Corporate Vision Magazine named Creative Virtual ‘Best Conversational AI Solutions Provider’ in the 2021 Media Innovator Awards
The Sugar Platform Will Do the Work to Help the Organization Emerge Stronger and More Customer-Focused Post-Pandemic
High-achieving executive joins leading CPaaS provider at pivotal tim
Khoros continues to gain momentum with contact centers, increasing its contact center customer base by almost 30% year-over-year
New products and features accelerate development and optimization of composable digital experiences
Celebrates the dreamers, builders and doers behind stand-out digital customer experiences
Pankau leverages two decades of go-to-market leadership for high-growth SaaS organizations to drive CallMiner’s commitment to customer success
The Former Lyft Leader Now Heads HR, Talent and Culture For Experiential Tech Startup
Amazon’s Dominance and Global Logistics Concerns Are Pushing Retailers to Use AI Tools to Improve Customer Experience, Drive Topline Revenues
The three-day virtual conference will feature leading industry analysts, CX futurists, and key NICE experts on strategies that are exceeding the boundaries of the contact center
The campaign brings to life that almost is just not good enough in the era of digital consumers
Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not offer proper language support
The Alida TXM platform enhances capabilities in customer, employee, product, and brand experiences for its 165M users