News Categories:
News Verticals:
Select Dates:
Tactics for Retailers to Remember as Walmart and Target Suffer from Declining Consumer Spending
LumApps and Quantum Workplace Also Introduce New EX Solutions
Acquisitions Include ServiceSource, Feedback Loop, Poet, and Adyoulike
New Techniques Around Engagement, Technology and Exclusivity Drive Loyalty and Brand Evangelism
Techniques for Managing the Perception That Workers Are Not Serving Customers
But Further Digital Acceleration is Difficult Without Nonprofit Access to Technical Talent
Creating Frictionless Interactions, Increasing Speed and Efficiency, and Eliminating Repetition Are Key to Maintaining Customer Loyalty
Reports Tackle CX Barriers, Agent Attrition, Customer Empathy, Data Management, and Bad CX
Agreements Deepen Product Capabilities and Sales Reach
Focus on Employee Experience Is Accelerating with Meaningful Commitments
Winning CX Providers Were Selected by a Healthcare Conglomerate, Jackson Hewitt, Headsets.com, Healthcare Organizations, and IHG Hotels & Resorts
Retooled AI-Driven Solution Infuses Insights Directly Into Customer Workflows
