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Category (news): Healthcare

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Andrew Broderick

Rethinking Patient Experience in Transforming Care for People with Complex Care Needs

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Andrew Broderick

Competition Heats Up From New Market Entrants in New Era of Consumer Telehealth

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Andrew Broderick

Leaning in on the Digital Patient Experience

Alex Gaw

Clarivate Acquires Patient Connect to Address Increasing Need for Global Personalized Data

Expanded Worldwide Offerings Will Help Life Science Companies Make Data-Driven Decisions Tailored to Their Patient Population
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Andrew Broderick

Consumer Insights Into US Patient Experience

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Andrew Broderick

Healthcare Is Not Just Another Service Industry

Keith Kirkpatrick

Connecting Patients, Payers, and Providers to Provide Better CX in Healthcare Delivery

Alex Gaw

Survey: More US Employees Feel Empowered to Discuss Well-Being Issues With Employers

Work-Life Flexibility Is Important, but Return to Office Is a Stressor
Alex Gaw

Businesses Are Better at Handling Customer Expectations Because of Pandemic, Journal Says

Leaders Show How Business Response to Health Crisis Boosted the Bottom Line
Alex Gaw

IQVIA Unveils AI-Powered Tech to Enhance Medical Information Contact Center Services

Virtual Agents Will Operate Together with Human Operators for Quicker Response Times
Alex Gaw

Adobe Expands Digital Transformation Capabilities to Healthcare and Patient Experience

Experience Cloud for Healthcare to Deliver Personalized Experience and Other Benefits
Alex Gaw

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

Continuing Industry Consolidation Demonstrates New Preeminence and Importance of CX
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