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Insight Type: Market Coverage

New Video Capability Brought Into 8x8 Contact Center
Sherril Hanson

New Video Capability Brought Into 8×8 Contact Center

Native Video Functionality Helps Agents Troubleshoot Remotely
Sherril Hanson, Senior Analyst at The Futurum Group, dives into 8x8’s new video functionality in its contact center solution. Agents can now natively provide a video interaction directly from Agent Workspace, helping to save time and money.
Microsoft Q1 2024 Earnings Outperform Expectations
Daniel Newman & Keith Kirkpatrick

Microsoft Q1 2024 Earnings Outperform Expectations

Microsoft Cloud Revenue Increased 19% from a Year Ago to Reach $24.3 Billion
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Microsoft’s Q1 2024 earnings and discuss how the company’s laser-like focus on AI and cloud computing are helping to drive revenue.
Unleashing the Power of AI: Cisco's Bold Webex Strategy
Craig Durr
Craig Durr

Unleashing the Power of AI: Cisco’s Bold Webex Strategy

Cisco’s Webex Innovations Reflect a Smart Approach to AI Enterprise Communications
Craig Durr, Research Director at The Futurum Group, delves into Cisco's latest AI innovations for Webex, highlighting their potential to revolutionize hybrid work communications.
Databricks Acquires Arcion to Bolster AI Ambitions
Randy Kerns
Randy Kerns, Steven Dickens & Mark Beccue

Databricks Acquires Arcion to Bolster AI Ambitions

Databricks Announces Intention to Acquire Arcion to Build Out Its Credentials in the Data Ingestions Space
Randy Kerns, Steven Dickens, and Mark Beccue of The Futurum Group examine Databricks’ acquisition of Arcion to bolster its AI ambitions.
Alphabet’s Strong Q3 Earnings Driven by Growth
Daniel Newman & Keith Kirkpatrick

Alphabet’s Strong Q3 Earnings Driven by Growth

Subscriptions and Ad Sales Are Powering Alphabet Revenue Growth
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Alphabet’s Q3 2023 earnings and discuss how the company’s focus on AI will help drive additional revenue growth in the future.
Nokia Fiscal Q3 2023: Adjusting to Macro Uncertainties
Ron Westfall & Daniel Newman

Nokia Fiscal Q3 2023: Adjusting to Macro Uncertainties

Nokia Shows Resilience in Operating Margin Amid Macroeconomic Uncertainties as It Adopts Key Actions to Meet Long-Term Targets and Protect Profitability
The Futurum Group’s Ron Westfall and Daniel Newman assess Nokia’s fiscal Q3 2023 as the company showed resilience in operating margin amid uncertain economic conditions and is taking the right strategic actions to prepare for expected improved conditions.
Lenovo Tech World 2023: Advancing AI for All Vision
Ron Westfall & Steven Dickens

Lenovo Tech World 2023: Advancing AI for All Vision

Lenovo Showcases the Next Generation of AI Capabilities Focused on Developing Inclusive Solutions According to Organization and Individual Priorities
The Futurum Group’s Ron Westfall and Steven Dickens cover Lenovo's strategic pivot toward an AI for All ecosystem, marked by collaborations with industry leaders and a $1 billion investment.
Qualcomm Raises Bar for On-Device Generative AI at Snapdragon Summit
Olivier Blanchard
Olivier Blanchard

Qualcomm Raises Bar for On-Device Generative AI at Snapdragon Summit

On-Device AI Leader Qualcomm Shows How Intelligence Can Enhance Experiences from Snapdragon PCs and Phones to Earbuds
Olivier Blanchard, Research Director at The Futurum Group, shares insights on the new on-device generative AI capabilities of Qualcomm’s next-gen Snapdragon platforms and what this market differentiator means for the premium mobile, PC, and IoT competitive landscape.
SAP Q3 Revenue Up 4% to €7.74 Billion as Cloud Growth Continues
Daniel Newman & tweiss@futurumresearch.com

SAP Q3 Revenue Up 4% to €7.74 Billion as Cloud Growth Continues

SAP’s Cloud Revenue Rose 16% in Q3 to €3.47 Billion, While Its S/4HANA Cloud Revenue Jumped 67% to €914 Million
Daniel Newman and Todd R. Weiss, analysts with The Futurum Group, share their insights as SAP Q3 revenue is up 4% to €7.74 billion as cloud growth continues for the intelligent cloud ERP software vendor.
Adults in the Generative AI Rumpus Room- Google, Tidalflow, Lakera
Mark Beccue

Adults in the Generative AI Rumpus Room: Google, Tidalflow, Lakera

Highlighting Industry Players Approaching Generative AI in the Right Way
Mark Beccue, Research Director at The Futurum Group, highlights organizations approaching generative AI in the right way. This recent Adults in the Generative AI Rumpus Room features Google, Tidalflow, and Lakera.
HPE Strategic Leaps- A Promising Path to Exponential Shareholder Value
Steven Dickens

HPE Strategic Leaps: A Promising Path to Exponential Shareholder Value

Hewlett Packard Enterprise Targets High-Growth Areas Such as AI and Edge Computing To Boost Shareholder Value, as Revealed in Its Recent NYSE Securities Analyst Meeting
The Futurum Group’s Steven Dickens discusses the HPE Securities Analyst Meeting. HPE is well positioned to benefit from the burgeoning AI and edge markets, which was reflected in a positive outlook for the company.
Intuit QuickBooks Bill Pay Driving Automation and Efficiency
Keith Kirkpatrick

Intuit QuickBooks Bill Pay Driving Automation and Efficiency

Enhanced Feature Sets Plus Platform-wide Use of AI Set Up Intuit To Target Larger Companies
Keith Kirkpatrick, Research Director at The Futurum Group, covers Intuit’s launch of QuickBooks Bill Pay and discusses how this solution, along with the vendor’s use of AI, is setting up the company to target larger customers.
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