Platform delivers new AI-powered data preparation and management capabilities, deeper augmented analytics, improved data visualization and analysis to create actionable, industry-leading business insights
Medallia helped Schneider Electric to increase Net Satisfaction Score by 34 points and generate a 33% increase in employee engagement by tapping into digital customer feedback.
Talkdesk customers can now benefit from an all-in-one solution that unifies phone, digital channels, and CRM data embedded within Salesforce’s Service Cloud console