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Insight Type: Industry News

Platform delivers new AI-powered data preparation and management capabilities, deeper augmented analytics, improved data visualization and analysis to create actionable, industry-leading business insights
Medallia helped Schneider Electric to increase Net Satisfaction Score by 34 points and generate a 33% increase in employee engagement by tapping into digital customer feedback.
Talkdesk customers can now benefit from an all-in-one solution that unifies phone, digital channels, and CRM data embedded within Salesforce’s Service Cloud console
Algolia Recommend Extends the Capabilities of Algolia’s API Platform to Compose the Experiences of Tomorrow’s Applications
Medallia will expand its go-to-market reach with Oracle; Medallia Experience Cloud available in Oracle Cloud Marketplace
The new, free feature for the Tealium Customer Data Platform gives teams a canvas to leverage custom code to launch advanced use cases faster.