Category: Enterprise Software & Digital Workflows

August 25, 2021

Latest Earnings Report from Cisco

August 25, 2021

Salesforce Slack-First Launch

August 25, 2021

Salesforce Starts Slacking – The Six Five Webcast

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the tech news stories that made headlines this week including Salesforce and Slack, earnings reports...
August 24, 2021

Twilio Segment Unveils Developer Toolkit to Craft Distinctive CX

5 Steps For Containing App Sprawl In The Workplace
August 19, 2021

5 Steps For Containing App Sprawl In The Workplace

When the pandemic first began, many employers turned to technology to keep employees connected and engaged. Now, in some cases, employees have so many apps they find it hard to...
August 18, 2021

Cisco Wraps Fiscal 2021 With Strong Growth and Optimistic Guidance

Cisco had its strongest quarter of Fiscal 2021 with 8% growth while guiding to what should be a strong FY 2022....
August 18, 2021

Clarifying the CX Alphabet Soup: CRM and CDP

August 17, 2021

Salesforce Rolls Out Its Slack-First Customer 360 Strategy

This week Salesforce top executives rolled out their strategy for Slack following the completion of the $27 billion acquisition....
August 13, 2021

Salesforce is Getting into the Streaming Media Business with Salesforce+

Futurum’s Principal analyst Daniel Newman provides his take on Salesforce’s new foray into digital streaming media, Salesforce+. Daniel explores the details of the new platform and what it will mean...
August 11, 2021

Jens Oberbeck Named to New Executive Post at CRM Platform Pipedrive

August 11, 2021

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

August 11, 2021

Microsoft Acquires Peer5 to Address Demand for Live Video Streaming

This week Microsoft acquired a small but strategic company, Peer 5, to address the growing demand for live video streaming in Teams....

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