Category: Enterprise Software & Digital Workflows

November 15, 2022

Zoomtopia 2022 – Zoom Adds Calendaring and Email to the Platform — But Why They Did it is the Interesting Thing

Sean Spradling, Senior Analyst at Wainhouse Research, part of The Futurum Group family of companies, covers announcements coming out of the recent Zoomtopia 2022 event, with a focus on the...
November 15, 2022

Zoomtopia 2022: Zoom Platform Updates Focus on Keeping Users in the Ecosystem, and the Company Continues Record of Driving Innovation Based on Customer Feedback

In this recap from Zoom’s recent Zoomtopia 2022 event, Futurum principal analyst Shelly Kramer admits that CEO Eric S. Yuan’s focus on happiness actually does make sense, explores announcements made...
November 10, 2022

Wainhouse Live! From the Show Floor with Jabra at Zoomtopia 2022

In this episode of the Wainhouse Webcast, senior analyst Craig Durr is joined by Jabra's Aurangzeb Khan, Senior Vice President of Intelligent Vision Systems, Collaboration Business, for a conversation about...
November 10, 2022

Wainhouse Live! From the Show Floor with Lumen Technologies at Zoomtopia 2022

In this episode of the Wainhouse Webcast, senior analyst Sean Spradling is joined by Dalton Curry, Senior Manager of Global Product Management at Lumen Technologies, to talk about trends in...
November 9, 2022

HPE and VMware Partner to Deliver Hybrid Cloud Vision

Futurum senior analyst Steven Dickens provides his take on the latest announcements coming out VMware Explore in Barcelona. As customers look to deploy a hybrid cloud at scale, complexity abounds,...
November 4, 2022

Google Expands the Reach of Google Meet through Zoom Interoperability and the Addition of Device Partnerships with Poly and Logitech

Craig Durr, Senior Analyst with Wainhouse, a Futurum Group Company, breaks down Google's recent announcement regarding the expanding reach of Google Meet devices through interoperability with Zoom and new room...
Contact center product announcements
November 3, 2022

CallMiner, Cisco, Freshworks, and Sytel Unveil Contact Center Products and Partnerships

Contact Center as a Service
November 1, 2022

Salesforce Introduces Contact Center Solution for Companies to Save on Costs

November 1, 2022

Zendesk Q3 Revenues Up 20% to $417M

Futurum analysts Daniel Newman and Michael Diamond discuss Zendesk’s recent Q3 2022 earnings results and what they mean for the company moving forward....
October 31, 2022

WebexOne 2022 – The Enhancements and Innovations Reveal Great Momentum in the Product Pipeline

Sean Spradling, Senior Analyst at Wainhouse Research, part of The Futurum Group family of companies, covers announcements coming out of the recent WebexOne 2022 event, with a focus on two...
October 27, 2022

SAP Q3 2022 Revenue Up 15% to 7.8B Euros as Cloud Rises 38%

Futurum analysts Daniel Newman and Todd R. Weiss provide their insights on SAP Q3 2022 earnings....
Customer data platform product announcements and platforms
October 25, 2022

Product and Partnership Announcements from mParticle, Oracle, Ikue, and Tealium

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.