New Fully-Managed File Storage Service Deepens Partnership Between the Companies, Completely Integrates NetApp Technology Into Google Cloud
Dave Raffo, Senior Analyst at The Futurum Group, shares his insights on the latest collaboration between Google Cloud and NetApp Storage. With Google Cloud NetApp Volumes, NetApp now has first-party relationships with AWS, Azure, and Google Cloud.
AI-Powered Tools Are Designed to Unlock Productivity Gains and New Revenue Opportunities
Keith Kirkpatrick, Research Director at The Futurum Group, covers the announcement of Salesforce’s Field Service features, and discusses how these AI-enhanced tools address unmet needs of service workers.
Transparency and Accountability With AI Models Is a Key Element of Building Customer Trust
Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of Twilio’s CustomerAI Privacy Ladder and AI Nutrition Facts Labels, and discusses how these are good tools for ensuring responsible AI.
GA Release Allows Content Managers and Designers to Easily Collaborate With Generated Content Across Multiple Media Types
Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Adobe Express, and discusses how Adobe’s suite of creative apps provides enterprises with improved workflows and flexibility.
AI-Powered Tool Turns Open-Ended Survey Responses Into Insights
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into new features in Quantum Workplace’s Engagement Platform, which are designed to provide efficiencies and insights in the processes needed to take employee feedback to action.
With Cloud Block Store, Pure Decouples Storage Software From Its Flash Arrays and Runs It Natively on Azure
Dave Raffo, Senior Analyst at The Futurum Group, looks at how Pure Storage is making Cloud Block Store available for Azure VMware Solutions. This is first block-only storage for AVS.
Verint’s 2023 State of Digital Customer Experience Shows Interactions, Channels, and Expectations are Rising and Companies Face Barriers in Meeting the Challenge
Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Verint’s recent research conducted on digital customer experience. Interactions, channels, and expectations are rising, and companies face barriers in meeting the challenge.
The Futurum Group’s Steven Dickens is joined by 21CS Vice President of Business Development, Eddy Ciliendo during the SHARE Conference in New Orleans for a conversation on Cloud Data Management, their partnership with IBM and more.
The Futurum Group's Steven Dickens shares insights on the most recent announcements from Oracle and VMware. Oracle Cloud Infrastructure (OCI) has strengthened its partnership with VMware by joining the VMware Cloud Universal program.
It Was a Solid Q2 for Zoom’s Video Conferencing, Cloud Contact Center, and Collaboration Software Products
Todd R. Weiss and Craig Durr, analysts at The Futurum Group, share their insights as video conferencing, cloud contact center, and collaboration vendor Zoom reported that its Q2 FY2024 revenue rose to $1.14 billion, up 3.6% from $1.1 billion YoY.
Generative AI Features Allow Workers to Improve Efficiency and Speed
Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s forthcoming Field Service GPT offering, and discusses how generative AI is a natural fit for workers who may only have access to mobile devices.
