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Category: Enterprise Applications

Maximizing ROI with Agentic AI: Why Agentforce Is the Fast Path to Enterprise Value
Dion Hinchcliffe
Dion Hinchcliffe & Nick Patience

Maximizing ROI with Agentic AI: Why Agentforce Is the Fast Path to Enterprise Value

In the latest study by Futurum Research, Maximizing ROI with Agentic AI: Why Agentforce Is the Fast Path to Enterprise Value, completed in partnership with Salesforce, Futurum Research explores why Agentforce outperforms DIY (do-it-yourself) approaches, offering a currently unparalleled combination of speed, scalability, and lower Total Cost of Ownership.
Does Salesforce and Google’s Partnership Raise the Bar for AI Agent Capability?
Dion Hinchcliffe
Fernando Montenegro
Keith Kirkpatrick, Nick Patience, Dion Hinchcliffe, Ron Westfall & Fernando Montenegro

Does Salesforce and Google’s Partnership Raise the Bar for AI Agent Capability?

The Partnership Between a Major Backer of AI Agents and an Infrastructure and AI Giant Reflects the Growing Need to Support Innovation and New Capabilities in an Increasingly Agentic World
The Futurum Group analysts share their insights on the partnership between Salesforce and Google, which is designed to provide more capability for Agentforce agents, and offer greater service capabilities for Google’s contact center offerings.
How Manageability Tools Support Effective IT Strategies - Six Five Media
Daniel Newman

How Manageability Tools Support Effective IT Strategies – Six Five Media

Novin Kaihani from Intel joins Six Five hosts to discuss the transformative impact of Intel vPro on IT strategies, backed by real-world examples and comprehensive research from Forrester Consulting.
SAP and Databricks Launch SAP Business Data Cloud
Nick Patience

SAP and Databricks Launch SAP Business Data Cloud

Major Partnership Sees Databricks Offered as a First-Party Data Service; Aims to Modernize SAP Data Access and Accelerate AI Adoption Through Business Data Cloud
Nick Patience, AI Practice Lead at The Futurum Group, examines the strategic partnership between SAP and Databricks that combines SAP's enterprise data assets with Databricks' data platform capabilities through SAP Business Data Cloud, marking a significant shift in enterprise data accessibility and AI innovation.
Zoho Embraces New Focus on the Enterprise Market
Alex Smith
Keith Kirkpatrick & Alex Smith

Zoho Embraces New Focus on the Enterprise Market

While Zoho Has Established a Strong Foothold in the SMB Market, the Company Has Its Eye on Bigger Fish
The Futurum Group’s Keith Kirkpatrick and Alex Smith cover ZohoDay25 and discuss the company’s new strategic focus targeting enterprise customers, and the company’s go-to-market and partnership approach.
The Main Scoop – Episode 30 – Sustainability: Aligning Environmental Responsibility and Business Goals
Daniel Newman

The Main Scoop – Episode 30 – Sustainability: Aligning Environmental Responsibility and Business Goals

Jay Subramanian, GM of Core Storage Platforms at Hitachi Vantara, joins Daniel Newman to discuss how AI and telemetry are key to achieving sustainability in IT.
End of Free Preview: Microsoft 365 Copilot Agents Move to Paid Metered Model
Keith Kirkpatrick

End of Free Preview: Microsoft 365 Copilot Agents Move to Paid Metered Model

Microsoft Adopts a Paid Metered Approach for Autonomous Agents, Highlighting Evolving AI Monetization in Microsoft 365 Copilot
Keith Kirkpatrick, Research Director at The Futurum Group, examines Microsoft’s shift to metered pricing for autonomous agents in Microsoft 365 Copilot and its impact on enterprise AI adoption.
OpenText Q2 FY 2025: Solid Margins, Record Cloud Bookings, & Growth Uncertainty
Keith Kirkpatrick

OpenText Q2 FY 2025: Solid Margins, Record Cloud Bookings, & Growth Uncertainty

OpenText Shifts Focus to Growth After Margin-Driven Execution, With AI and Cloud Leading the Strategy
Keith Kirkpatrick, Research Director at The Futurum Group, examines OpenText’s Q2 FY 2025 results, highlighting strong profitability, record cloud bookings, and a strategic pivot toward AI-driven growth.
Beyond the Numbers: Jim Anderson on Coherent’s Next Chapter - Six Five Media
Daniel Newman

Beyond the Numbers: Jim Anderson on Coherent’s Next Chapter – Six Five Media

Join us as Jim Anderson discusses Coherent's next chapter, focusing on innovation and strategic growth in the evolving tech space.
Oracle Bets on AI-Driven Sales and Supply Chain Transformation
Keith Kirkpatrick

Oracle Bets on AI-Driven Sales and Supply Chain Transformation

Oracle Fusion Cloud Sales and SCM Introduce AI Agents to Boost Customer Interactions, Optimize Supply Chains, and Drive Productivity
Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Oracle's AI-driven enhancements in Fusion Cloud Sales and SCM, evaluating how embedded AI agents streamline sales, optimize supply chains, and improve enterprise efficiency.
Six Five Connected with Diana Blass: Broadcom Leaders Maintain Mainframe's Relevance
Diana Blass
Diana Blass

Six Five Connected with Diana Blass: Broadcom Leaders Maintain Mainframe’s Relevance

Experts from Broadcom and partners discuss maintaining mainframe relevance in today's tech landscape, highlighting innovation, integration, and workforce development.
How AI is Transforming the Economics of Customer Service
Keith Kirkpatrick

How AI is Transforming the Economics of Customer Service

In our latest brief, How AI is Transforming the Economics of Customer Service, completed in partnership with Zendesk, The Futurum Group explores how AI is revolutionizing customer support by automating repetitive tasks, optimizing workflows, and enabling businesses to shift focus from outdated productivity metrics to customer-centric KPIs.
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