Category: Enterprise Applications

Company’s Strength Across Clouds Delivers Record Quarterly Revenue
Keith Kirkpatrick and Daniel Newman with The Futurum Group, cover Adobe’s Q2 FY2024 earnings, and the products, segments, and approaches that have propelled the company to a record quarterly revenue figure.
Oracle, Microsoft, and OpenAI Collaborate to Extend Microsoft Azure AI Platform to OCI to Ensure OpenAI Can Scale Fast-growing Massive LLM Training Demands
The Futurum Group’s Ron Westfall and Steven Dickens explore why the collaboration with OpenAI to extend the Microsoft Azure AI platform to OCI validates that Oracle Gen2 AI infrastructure, underscored by RDMA-fueled innovation, can support and scale the most demanding LLM/GenAI workloads with immediacy.
Strong Customer Stories and a ‘Blueprint’ for the Future of Application and Workflow Development Are the Highlights From the Show
Keith Kirkpatrick, Research Director with The Futurum Group, covers PegaWorld 2024 and discusses the key insights and news to come out of the company’s user conference.
In this episode of Enterprising Insights, host Keith Kirkpatrick discusses recent contact center product announcements, focusing specifically on news from Microsoft Dynamics 365 Contact Center and Cisco’s Webex Contact Center.
In this research brief, How Automated Batch Release Management Can Transform the Pharmaceutical and MedTech Industries and Enhance Patient Care-- done in partnership with SAP-- we address the challenges faced by pharmaceutical manufacturers with managing the batch release process, discuss the best practices for automating this process, and discuss SAP’s solution designed to specifically address these challenges.
Olivier Blanchard, Research Director at The Futurum Group, shares his insights from Computex 2024 about the transition from traditional PCs to AI PCs, the market opportunity for Windows Copilot+ PCs, how Qualcomm, AMD, and Intel already look to be positioning themselves in the Copilot+ market, key benefits of Copilot+ PCs and individual platforms, and what to expect for the PC segment in the short and mid term.
Qlik Continues Evolving Data Analytics Into a Data Quality Platform Critical for AI Applications
Dr. Bob Sutor of The Futurum Group reports on the announcements at the Qlik Connect conference in June. He discusses the company’s rich data analytics heritage, product evolution, and increasing incorporation of AI and the cloud.
Generative AI Assistant Tech Leverages Company Data and Strict Privacy Controls to Deliver Enterprise-Grade Experiences
Keith Kirkpatrick, Research Director with The Futurum Group, covers Adobe’s general availability release of Adobe Experience Platform AI Assistant, and discusses the strategy Adobe needs to take around AI safety messaging in the future.
Real-Time Data and Intelligence Designed to Help Field Service Workers Monitor and Maintain Physical Assets
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s new asset-management enhancements, and discusses how these tools are integral to the company’s success in the competitive manufacturing and industrial verticals.
Two New Features – Automatic CSAT Generation and Agent Burnout Detection – Help the Solution Stand Apart from the Crowd
Keith Kirkpatrick, Research Director with The Futurum Group, covers Cisco’s new CCaaS enhancements that are powered by AI, and are designed to improve both agent and customer experiences.
In this engaging episode of the Six Five On the Road, our hosts dive into how Zoho's comprehensive suite of applications is revolutionizing businesses from SMBs to large enterprises, detailing the transformational impact of Zoho's products across various sectors.
Lisa Martin, Cory Johnson, and Melody Brue explore how Zoho's unwavering philosophy, strong convictions, and distinctive culture have been pivotal in its growth and success in the tech sector. A must-listen for those interested in the interplay between corporate values and business success.

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