Category: Enterprise Applications

Avoid Making Rules That Confuse Customers, Create Friction, and Introduce Enmity
Combined Technologies Will Provide Opportunity for a More Positive and Personalized Contact Center Experience
Futurum senior analyst Steven Dickens provides his take on the announcements this week from Red Hat about the company’s collaboration with ABB on industrial edge computing offering.
Multiple Measures for Mitigating Miscommunication and Misunderstanding
The Six Five team discusses Cloudera Apache Iceberg.
The Six Five team discusses the NVIDIA/Siemens Partnership.
We are LIVE! Talking About IBM, Cloudera, Twitter, Siemens, Apple, and Cloud Adoption. A new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman.
Mapping Out Plans for Handling Unexpected Scenarios Can Mitigate Their Effect on Operations and CX
On this episode of The Six Five – On The Road hosts Patrick Moorhead and Daniel Newman sit down with AWS’s GM of Industrial IoT and Edge Services, Michael MacKenzie, to talk all things automation and robotics, which is the A and R in re:MARS.
Futurum analyst Todd R. Weiss looks at how NVIDIA and Siemens are partnering to develop and enable an industrial metaverse by connecting NVIDIA Omniverse with Siemens Xcelerator platform to empower customers with new industrial metaverse opportunities and capabilities.
Measures to Help Telecom Operators Keep Their Technical Staff, Agents, and Customers More Informed
New Features Intended to Boost Contact Center Productivity, Reduce Chatbot Design Time, and More

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