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Category: Digital Leadership & CIO

EisnerAmper survey on cybersecurity and CX
Keith Kirkpatrick

Corporate Leaders See External Hackers, Internal Staff Errors, as Top Cybersecurity Breach Causes

Increased Customer and Employee Friction May Be Necessary to Thwart Threats
Daniel Newman

Understanding and Embracing the Hybrid Multi-Cloud

On this episode of The Six Five – Insider Edition, hosts Patrick Moorhead and Daniel Newman talk with Cloudera's Ram Venkatesh about data storage, adaptability for cloud deployments, and the implications of a hybrid multi-cloud.
CX Innovators - Marlene Kolodziej of Ricoh
Clint Wheelock
Clint Wheelock

CX Innovators: Dr. Marlene Kolodziej, Ricoh

Improving Customer Satisfaction and Operational Efficiency in the Age of Digital Transformation
Ron Westfall

Alphabet Q4 & FY 2022 Revenue Up YoY Although Macro Issues Persist

Futurum’s Ron Westfall and Daniel Newman assess Alphabet’s Q4 2022 and FY 2022 results and why Alphabet/Google can adapt swiftly to the evolving competitive landscape as it executes ongoing post-pandemic portfolio and organizational adjustments by finding a way to use its considerable AI assets to counter new competitive threats from key rivals like Microsoft and help reinvigorate its fiscal performance.
Shelly Kramer

Zoom Announces the Addition of Zoom Sessions for Event Management

Futurum principal analyst Shelly Kramer covers Zoom’s launch of Zoom Sessions, examining the features for single-session virtual meetings and webinars and the features like analytics tools, production and branding options, and others that should be attractive to organizations hosting virtual events, webinars, and on demand events.
Daniel Newman

We Are Live: Talking Apple, Amazon, Alphabet, AMD, Samsung, Qualcomm Earnings – The Six Five Webcast

We Are Live: Talking Apple, Amazon, Alphabet, AMD, Samsung, Qualcomm Earnings – The Six Five Webcast
Daniel Newman

The Main Scoop, Episode 07: Compliance and Sustainability’s Impact on Brand Value and Technology Choice

On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by Rebecca Levesque, to discuss the constantly changing regulatory and environmental, social, and governance (ESG) landscape and the difficulties organizations face in increasing value for stakeholders.
Shelly Kramer

Retailers Prioritize Resiliency in Physical and Digital Stores to Protect and Grow Businesses

In our latest report, Retailers Prioritize Resiliency in Physical and Digital Stores to Protect and Grow Businesses — done in partnership with Microsoft— we examine the possible ties between the use of retail technology and perceptions of resiliency, both today and in the future.
Ron Westfall

Mavenir and AMD Ready to OpenBeam Up CSPs to Cloud-Native Networks

Futurum’s Ron Westfall assesses why Mavenir’s new Open RAN OpenBeam Radio and Converged Packet Core initiatives with AMD demonstrate that Mavenir and the mobile ecosystem are maturing and becoming more effective at delivering solutions that can swiftly advance CSP transition toward open, cloud-native network models.
Sean Spradling

Logitech and Steelcase Reveal Project Ghost for More Personal Communications

Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers news out of ISE 2023 this week in Barcelona from Logitech and Steelcase launching Project Ghost, a new video conferencing device intended to allow for more personal conversations and connections than the traditional video meeting services. Spradling explores the nuances of the Project Ghost solution, as well as the differentiators between Project Ghost and Google’s Starline.
Ron Westfall

Rakuten Symphony Looks to Command 5G RAN Planning with Symworld RAN Commander Unveiling

Futurum’s Ron Westfall explores why the new Rakuten Symphony Symworld RAN Commander solution is solidly positioned to fulfill CSP radio planning requirements to optimize their 5G network design and expansion by delivering key capabilities such as crowdsourced data, ML, and automation that can efficiently scale planning processes, predict subscriber experiences, and control costs.
Stronger employee experience by creating connections
Sherril Hanson

4 Strategies to Build Employee Connection for Positive EX and Retention

Providing Support Must Be Continued Throughout the Employee Journey
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