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Category: Digital Leadership & CIO

Lenovo Q1FY24: Service-Led Solutions and AI Are Primary Growth Vectors
Olivier Blanchard
Daniel Newman & Olivier Blanchard

Lenovo Q1FY24: Service-Led Solutions and AI Are Primary Growth Vectors

Lenovo Q1FY24 earnings point to rebound in devices, and confirms SSG and AI as primary growth vectors
Daniel Newman and Olivier Blanchard of The Futurum Group share their insights on Lenovo’s Q1FY24 earnings, which highlight the strength of the group’s AI and services businesses and a possible return to normal for PCs and handsets in 2024
Cisco Q4 and FY 2023- AI, Security, and Cloud Fuel Milestone Results
Ron Westfall & Daniel Newman

Cisco Q4 and FY 2023: AI, Security, and Cloud Fuel Milestone Results

Cisco Achieved Milestones with Record Performance in Both the Full Year and Q4, Powered by Solid Customer Demand and Portfolio-Wide Innovation
The Futurum Group’s Ron Westfall and Daniel Newman examine Cisco’s Q4 and FY 2023 results and why delivering double-digit growth in revenue and EPS shows execution of its business model transformation and readiness to drive AI, cloud, and security innovation.
5G Factor: Intel, Marvell, Ericsson, Samsung, Nokia Advance vRAN
Ron Westfall & tweiss@futurumresearch.com

5G Factor: Intel, Marvell, Ericsson, Samsung, Nokia Advance vRAN

A Look into Recent vRAN Developments and How Key Players such as Marvell, Intel, Ericsson, Samsung, and Nokia Have Juiced vRAN Innovation
The Futurum Group’s Ron Westfall and Todd Weiss assess the major developments across vRAN technology including Intel’s vRAN Boost innovation, Samsung committing to vRAN Boost, Ericsson using Intel 18A, and Marvell/Nokia moves.
The Power of Infrastructure-as-a-Service: Simplifying Your Multicloud Management | Futurum Tech Webcast
Daniel Newman

The Power of Infrastructure-as-a-Service: Simplifying Your Multicloud Management | Futurum Tech Webcast

The Furutum Group’s Daniel Newman is joined by Dell Technologies’ Chris Burkhart, Director, Outbound & Partner Marketing for Dell APEX for a conversation on the power of Infrastructure-as-a-Service (IaaS) and the challenges Dell is helping its customers overcome in multicloud management, scalability, compliance and sustainability.
Keith Kirkpatrick

Voiceitt Launches Accessible and Inclusive Voice-Enabled Experience App

New App Provides Transcription, Dictation, and AI Integrations for Users With Dysarthric or Non-Standard Speech
Keith Kirkpatrick, Research Director at The Futurum Group covers Voiceitt’s launch of its new application that will allow people with speech disabilities to easily communicate with others, and the possible use cases for enterprises to consider.
Salesforce Announces Major Design Update to Slack Platform
Keith Kirkpatrick

Salesforce Announces Major Design Update to Slack Platform

New Slack User Experience Designed to Enhance Users’ Focus and Productivity
Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of Slack’s major user interface redesign, and discusses why this is good for Slack and its users.
Velaspan Is Ready to Energize Private Wireless Market With MPC Debut
Ron Westfall

Velaspan Is Ready to Energize Private Wireless Market With MPC Debut

Velaspan Unveils New Managed Private Cellular Offering and Celona Alliance Aimed at Enterprise Use Cases Driven by Mobility, Coverage, and Reliability
The Futurum Group’s Ron Westfall examines why the Velaspan Celona alliance can accelerate enterprise adoption of MPC due to Velaspan’s managed services that streamline integration of private wireless technology within existing IT workflows.
Meta and Zoom Collaborate on Meta Horizon Workrooms Meeting Avatars
Craig Durr
Craig Durr

Meta and Zoom Collaborate on Meta Horizon Workrooms Meeting Avatars

Craig Durr, Senior Analyst at The Futurum Group, examines the collaboration of Meta and Zoom to test Meta Horizon Workrooms Zoom avatars in the workplace, including a discussion of the user experience and an assessment of potential Metaverse use cases for business.
CX Wins by Amdocs, Perficient, Tattle, Semos Cloud, and Calabrio
Alex Gaw

CX Wins by Amdocs, Perficient, Tattle, Semos Cloud, and Calabrio

Partners Include Globe Telecom, Sunbelt Rentals, Voodoo Doughnut, Marelli, and Ascensos
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amdocs, Perficient, Tattle, Semos Cloud, and Calabrio.
RingCentral Introduces Intelligent Contact Center Solution RingCX
Sherril Hanson

RingCentral Introduces Intelligent Contact Center Solution RingCX

RingCX Will Combine RingCentral’s AI Functionalities, Its Unified Communications Capabilities, and Omnichannel Contact Center
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into RingCentral’s new native, intelligent contact center solution, RingCX.
Microsoft Brings Next-Generation AI To Frontline Workers
Sherril Hanson

Microsoft Brings Next-Generation AI To Frontline Workers

Copilot in Dynamics 365 Field Service Will Support Efficiencies and Improved Experience
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on Microsoft’s introduction of Copilot in Dynamics 365 Field Service, which will bring next-generation artificial intelligence to frontline workers.
Qualcomm’s Snapdragon Digital Chassis Will Power the 2025 Escalade IQ
Olivier Blanchard
Olivier Blanchard

Qualcomm’s Snapdragon Digital Chassis Will Power the 2025 Escalade IQ

Cadillac’s decision to build the 2025 Cadillac Escalade IQ around Qualcomm’s Snapdragon Digital Chassis points to a key platform advantage
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on the significance of Cadillac’s decision to build the 2025 Cadillac Escalade IQ around Qualcomm’s Snapdragon Digital Chassis, and what it means for the premium EV market.
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