Category: CIO & Technology Buyers

Gamification in contact centers
March 8, 2023

Gamification in Contact Centers: Best Practices Focus on Agent Support, Fun, and Engagement

March 7, 2023

The Six Five CXO with Micron and Qualcomm at Mobile World Congress 2023

On this episode of The Six Five – CXO, hosts Daniel Newman and Patrick Moorhead sit down with Micron’s Chris Moore, Vice President of Marketing, Mobile Business Unit, and Ziad...
March 7, 2023

PlusDrive Safety Technology to be Added to Nikola Class 8 Trucks by 2024

Futurum's Chief Analyst Daniel Newman dives into the announcement that truck manufacturer Nikola will be the first U.S. partner to include PlusDrive technology into its Class 8 trucks, and what...
CX surveys and research studies
March 7, 2023

New Research from MessageGears, Qualtrics, Amdocs, Nosto, and LivePerson

Employee experience survey on DEI priorities
March 7, 2023

Glassdoor’s Equity Xray Shows EX Gaps Across Specific Demographic Groups

Alchemer workflow product launch
March 7, 2023

Alchemer Launches Workflow Product to Help Companies Close the Loop

March 6, 2023

Pure Storage Unveils FlashBlade//E for Unstructured Data

Futurum analyst Todd R. Weiss shares his insights as Pure Storage unveils FlashBlade//E for unstructured data, delivering new scalable, lower-cost, and energy-efficient unstructured data storage for enterprises that are drowning...
March 6, 2023

Broadcom Revenue in Q1 2023 Hits $8.91B, Beating Estimates

Futurum analysts Daniel Newman and Todd R. Weiss report as Broadcom revenue in Q1 2023 hits $8.91B, beating estimates, as the semiconductor and infrastructure software vendor announced its latest earnings...
March 6, 2023

HPE Revenue Hits $7.8B in Q1 2023, Beating Analyst Estimates

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as HPE revenue hits $7.8B in Q1 2023, beating analyst estimates as the global edge to cloud vendor announced...
March 6, 2023

MWC 2023: Ericsson and Aeris Ready to Accelerate and Secure IoT with Joint Solutions

Futurum’s Ron Westfall assesses why the combined capabilities of Aeris’ and Ericsson’s IoT business can accelerate the launch and management of IoT programs on a global basis, especially in supporting...
March 6, 2023

Amdocs From the Show Floor: MWC 2023

Empathy in customer service
March 6, 2023

Delivering Empathy to Improve CX

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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