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Author: Shelly Kramer

Shelly Kramer

Adobe Summit 2023: Adobe’s Content Supply Chain Solution is Worth Being Very Excited About

Futurum’s Shelly Kramer covers news out of Adobe Summit 2023 around Adobe Content Supply Chain and the massive role it can play in streaming content operations, delivering measurable business value, and serving up best-in-class customer experiences. And yes, there’s every reason to be excited about it.
Shelly Kramer

ServiceNow Announces Major Platform Expansion with its ServiceNow Now Platform Utah Release

Futurum principal analyst Shelly Kramer takes a look at the ServiceNow Now Platform Utah release and the features that will benefit the company's channel partners to automate more of their customers’ processes. The Now Platform Utah includes a range of new AI-powered tools to help organizations deliver more value by orchestrating work across silos to multiply productivity and accelerate automation.
Shelly Kramer

Adobe Announces Generative AI innovations Across Adobe Experience Cloud at Adobe Summit

Futurum principal analyst Shelly Kramer examines announcements coming out of Adobe Summit this week, including Adobe’s new Adobe Experience Cloud generative AI innovations with the launch of Adobe Sensei GenAI and Adobe Firefly which were announced at the Adobe Summit.
Shelly Kramer

Kyndryl and Common Services Centres Launch Cyber Rakshak, a Cybersecurity Training Program for Women

Futurum principal analyst Shelly Kramer explores the Kyndryl and CSC launch of Cyber Rakshak, a cybersecurity training program for Indian women designed to address a dearth of cybersecurity knowledge and serve the needs of people and businesses in rural and semi-rural areas in India. This program will provide training and support local female ambassadors in rural communities, providing much-needed diversity and opportunities for career training and high-value career opportunities, along with promoting financial inclusion for women.
Shelly Kramer

MWC 2023: T-Mobile and Deutsche Telekom Introduce the T-Dev Edge Platform for Developers

Futurum principal analyst Shelly Kramer takes a look at the new T-Mobile and Deutsche Telekom T-Dev Edge platform for developers introduced a few weeks ago at Mobile World Conference (MWC) in Barcelona, and how this should delight the developer community and spur innovation and next gen app development.
Shelly Kramer

T-Mobile to Acquire and Turbocharge Mint Mobile and Ultra Mobile and Yes, Reynolds Will Stay Around

Futurum principal analyst Shelly Kramer covers news of T-Mobile’s acquisition of Mint Mobile and Ultra Mobile, the role investor Ryan Reynolds will continue to play, and why this move makes sense for all parties involved.
Shelly Kramer

Salesforce Introduces Contact Center for Communications with Analytics, AI, and Automation Solutions for Service Providers

Futurum principal analyst Shelly Kramer takes a look at the new Salesforce Contact Center for Communications, announced a few weeks ago at MWC 2023 in Barcelona, and built specifically for communications service providers leveraging analytics, AI, and automation, with a view toward delivering faster, more efficient, more personalized experiences and service to customers.
Shelly Kramer

T-Mobile to Offer Cisco Meraki 5G Gateways for a Simpler and Scalable Business Internet

Futurum principal analyst Shelly Kramer reviews the recent announcement of T-Mobile offering Cisco Meraki 5G gateways and the benefit that affords for T-Mobile business customers, providing the immediate benefit of faster speeds, lower latency, and advanced capabilities like edge computing.
Shelly Kramer

Grammarly Introduces GrammarlyGO, the New Generative AI Product Designed to Delight and Amaze Every Person Who Writes

Futurum principal analyst Shelly Kramer examines Grammarly’s new predictive AI product GrammarlyGO, designed to make business communication more effective, efficient, and enjoyable. And If you’re someone who thinks you don’t need Grammarly, you’re exactly the person who should make time to check out GrammarlyGO — it’s a game-changer for all business comms.
Shelly Kramer

eGain Announces eGain Knowledge Hub Integration with Microsoft Teams Boosting Employee Productivity

Futurum principal analyst Shelly Kramer explores eGain’s Knowledge Base Hub integration with Microsoft Teams, designed to remove barriers to access information and knowledge throughout organizations. This is a move that should not only result in happier employees, but more productive ones, too — a big win all the way around.
How Businesses Can Support Remote and Hybrid Workers?
Shelly Kramer

How Businesses Can Support Remote and Hybrid Workers

The hybrid work model is here to stay. Futurum's principal analyst Shelly Kramer explores the shift to hybrid work and how organizations can best support their workforce.
Shelly Kramer

MWC 2023: Webex and Samsung Deliver Webex Meetings Enhancements on Samsung Galaxy S23 and Galaxy Z Fold 4

Futurum principal analyst Shelly Kramer covers news out of MWC 2023 from Webex and Samsung on Webex Meetings enhancements designed to make collaborating and communicating on mobile devices exponentially easier for users.
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