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Cisco Introduces New AI Capabilities in Webex Suite at Enterprise Connect 2023

Futurum’s Shelly Kramer explores the new AI-powered Cisco Webex Suite functionality announced at Enterprise Connect 2023. Designed to enhance the hybrid work experience by facilitating seamless collaboration experiences, these updates, which will roll out over the course of 2023, include features designed to increase accessibility, inclusivity, and productivity, and allow organizations to serve up better experiences both for employees and for customers. There’s much to be excited about here.

EPOS Announces Release of the IMPACT 1000, a New Headset Designed to Reduce Brain Fatigue

The Futurum Group’s Shelly Kramer covers news out of Enterprise Connect 2023 from EPOS on the release of a new addition to the EPOS IMPACT line, the EPOS IPMACT 1000. The company’s passion for technology solutions designed to reduce brain fatigue, minimize distraction and disruptive sounds, and provide safer, more productive hearing solutions for the hybrid workplace is well-timed. Now, they’ll need to make some noise in a crowded market and gain market share.

Salesforce’s Sameer Abhinkar featured on Futurum Live! From the Show Floor at Enterprise Connect 2023 Discussing Einstein GPT

Futurum’s Shelly Kramer sat down with Salesforce’s Sameer Abhinkar, Director Product Management, Service Cloud Einstein as part of our Futurum Live! From the Show Floor video interview series for a conversation dialing into his keynote session at EC, what’s new in Einstein GPT, some customer use cases, and what customers should be thinking about as they are exploring how to maximize benefits of AI throughout the organization.

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Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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