RingCentral Announces RingSense for Sales, The Conversational Intelligence Solution for Sales Productivity
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, unpacks RingCentral’s announcement of AI-based tools intended to make the Sales organization more productive.
2023 State of the Market – Communications Platforms
This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
Wainhouse Releases Q4 and Full Year 2022 Online Meeting Market SpotCheck
Sean Spradling, senior analyst at Wainhouse, shares insights from the Wainhouse Q4 and Full Year 2022 Online Meeting Market SpotCheck, which addresses the move toward product bundling as well as observations on the retaking of market share that Wainhouse sees some phone-first vendors experiencing.
Microsoft Teams Announces a Copilot to Help Users Navigate Their Data, Spur Productivity
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers news out of Microsoft around its release of Microsoft Copilot for Teams, which is designed to make navigating data a whole new ballgame for users.
Virtual Headquarters Provider Roam Takes Another Big Step Forward in Helping to Craft the Future of Work
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, explores Roam’s newest releases with its virtual headquarters offering and what that means as we collectively navigate the future of work.
Market SpotCheck: Online Meetings – CY Q4 (Oct-Dec) and Full Year 2022
This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8×8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom.
This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
The Metaverse and Workplace Communications Series: Technologies Expected to Impact the Future of the Internet
Wainhouse senior analyst Sean Spradling, part of The Futurum Group Family of companies, dives into part 2 of the Metaverse and Workplace Communications, focusing on several of the technologies expected to be central to the way we all experience the internet in the future.
The Metaverse and Workplace Communications Series: Defining the Metaverse and Looking at Possibilities
Wainhouse senior analyst Sean Spradling, part of The Futurum Group Family of companies, dives into the Metaverse and Workplace Communications, sharing how the Wainhouse team has defined the Metaverse, and looks at some of the possibilities ahead.
Webex Calling Announces First Data Center in South America, Expanding Global Presence
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers the recent announcement from Webex Calling on the opening of a data center, a new point of presence (PoP) for their global network, in Brazil.
Zoho Pushes Further into Unified Communications with the Release of Trident
Sean Spradling, senior analyst at Wainhouse Research, part of The Futurum Group family of companies, covers Zoho’s release of Trident, pushing further into UC.
A Wild Week as Tech Giants Microsoft and Google Reveal AI-Powered Search and Browser Integrations
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers the wild week it’s been as Microsoft and Google begin duking it out on AI-powered search and what’s ahead on the AI front.
Logitech and Steelcase Reveal Project Ghost for More Personal Communications
Sean Spradling, senior analyst at Wainhouse, part of The Futurum Group family of companies, covers news out of ISE 2023 this week in Barcelona from Logitech and Steelcase launching Project Ghost, a new video conferencing device intended to allow for more personal conversations and connections than the traditional video meeting services. Spradling explores the nuances of the Project Ghost solution, as well as the differentiators between Project Ghost and Google’s Starline.
