Market SpotCheck: Online Meetings – CY Q2 2022

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8×8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom.

This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.

End User Insight – Personal Online Meeting Services – Q3 2022 (Germany & France)

Survey of Monthly Active Users of Online Meeting Services in France and Germany – Providers, Usage, Preferences, and Satisfaction

In CY Q3 2022, The Futurum Group surveyed 200 monthly active users of Online Meeting services across a wide range of roles and industries in France and Germany, providing insights on:

Primary and Secondary Vendors,
Usage Patterns,
Feature Value and Preferences,
End-User Satisfaction.

Market SpotCheck: Online Meetings – CY Q1 2022

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8×8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom.

This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.

Online Meetings – 2022 Market Sizing & 5-year forecast

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide online meeting market. The Futurum Group’s forecast provides insight on the following: Online Meeting Revenue and License estimates, License Type Trends, and Vendor Ranking.

The forecast and related estimates are based on The Futurum Group’s Online Meeting Market Data Model, supported by data gathered from 15 platform vendors, in addition to feedback and guidance from service providers and IT decision-makers. Sources include quarterly reports, briefings, annual reports, and survey data. Data has been collected or estimated from: 8×8, Adobe, Avaya, BlueJeans, Cisco WebEx, Dialpad, GoTo, Google Workspace, InterMedia, Microsoft Teams, Mitel, Pexip, RingCentral, Vonage, and Zoom.

This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.

Market SpotCheck: Online Meetings – CY Q4 2021 & Full Year

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8×8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom.

This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.

Is Lark Ready to Compete with the Leading Productivity Vendors?

CX surveys and research studies

A Hands-on experience evaluation of Lark’s digital collaboration suite.

Lark is an enterprise collaboration and communications platform provided by Lark Technologies, a Singapore-based subsidiary of the Chinese technology conglomerate ByteDance. ByteDance is best known globally for the short-form video app TikTok (and its China-only “twin” Douyin) which was the most downloaded app globally for 2021. In Q1 of 2022, The Futurum Group conducted an experience evaluation of Lark’s collaboration suite. In this evaluation, we cover workflows for users as well as analysis of key features of the platform.

State of the Market – Online Meetings 2022

A year-in-review summary of the online meetings market from an analyst, vendor, and enterprise perspective. This State of the Online Meetings Market is a summary of the major data points, observations and happenings during the year as well as trendlines to watch. It combines insight from our quarterly SpotChecks, workplace surveys, and forecasts to provide a complete view of the Online Meetings market in 2021. And yes, while we have your attention we’re duty-bound to insert a few of our thoughts and predictions for 2022.

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Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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