Author: Keith Kirkpatrick

SAP How Manufacturing Organizations Drive Business Impact from Digital Transformation
May 13, 2024

How Manufacturing Organizations Drive Business Impact from Digital Transformation

In our latest research brief, How Manufacturing Organizations Drive Business Impact from Digital Transformation, which is authored by The Futurum Group in collaboration with SAP, we address the challenges affecting...
Enhancing Employee Experience with Logitech's AI-Enabled Features
May 13, 2024

Enhancing Employee Experience with Logitech’s AI-Enabled Features

In this eBook, Enhancing Employee Experience with Logitech's AI-Enabled Features, we explore how Logitech leverages artificial intelligence (AI) to transform conference cameras into intelligent devices to improve meeting experiences, focusing...
Microsoft and LinkedIn Release 2024 Work Trends Index
May 13, 2024

Microsoft and LinkedIn Release 2024 Work Trends Index

Keith Kirkpatrick, Research Director with The Futurum Group, covers the Microsoft 2024 Work Trend Index Report, which looks at the growing use of AI skills in today’s workplaces and the...
Enterprising Insights, Episode 24- Tableau Conference, Industry News, and a Enterprise Apps Rave
May 9, 2024

Enterprising Insights, Episode 24- Tableau Conference, Industry News, and an Enterprise Apps Rave

In this episode of Enterprising Insights, host Keith Kirkpatrick discusses Tableau Conference 2024, as well as recent earnings news from major enterprise application vendors....
Revolutionizing ERP: IBM and SAP's AI-Driven Partnership Unveiled
May 9, 2024

Revolutionizing ERP: IBM and SAP’s AI-Driven Partnership Unveiled

Steven Dickens, VP and Practice Lead, and Keith Kirkpatrick, Research Director, at The Futurum Group, share their insights on a new partnership between SAP and IBM, which is designed to...
Salesforce Announces Unified Knowledge Solution for Service Agents
May 9, 2024

Salesforce Announces Unified Knowledge Solution for Service Agents

Keith Kirkpatrick, Research Director with The Futurum Group, covers Unified Knowledge for Einstein for Service, which is designed to expand the amount of data upon which Einstein Copilot can act...
Enterprising Insights, Episode 23 - Oracle Analyst Summit, Industry News, and a CX Rant
May 9, 2024

Enterprising Insights, Episode 23 – Oracle Analyst Summit, Industry News, and a CX Rant

Research Director Keith Kirkpatrick discusses the Oracle Analyst Summit, a survey on the changing nature of service organizations from Salesforce, and brief commentary on the plethora of earnings announcements from...
Twilio Beats Guidance, Posts Strong Q1 2024 Results
May 8, 2024

Twilio Beats Guidance, Posts Strong Q1 2024 Results

The Futurum Group’s Daniel Newman and Keith Kirkpatrick share their insights on Twilio’s Q1 2024 earnings and discuss the elements that the company must address to move forward in the...
OpenText Q3 Driven by Strength in Cloud and Annual Recurring Revenue
May 7, 2024

OpenText Q3 Driven by Strength in Cloud and Annual Recurring Revenue

The Futurum Group’s Daniel Newman and Keith Kirkpatrick share their insights on OpenText’s strong Q3 fiscal 2024 earnings....
Tableau Conference 2024 – Key Insights and Learnings
May 6, 2024

Tableau Conference 2024 – Key Insights and Learnings

Keith Kirkpatrick, Research Director with The Futurum Group, discusses Tableau Conference 2024 and provides his take on the company’s strategy for moving ahead in a competitive and evolving market for...
Oracle Analyst Summit – Key Takeaways and Future Directions
May 6, 2024

Oracle Analyst Summit – Key Takeaways and Future Directions

Keith Kirkpatrick, Research Director with The Futurum Group, discusses Oracle’s focus on customer experience (CX) enhancements within its Fusion Cloud CCX Suite, as well as the company’s further penetration into...
Manage Field Service Software
May 2, 2024

Market Insight Report: Field Service Software

Our latest report, Market Insight Report: Field Service Software, discusses how field service software can drive greater operational efficiency and ensure tasks are completed with precision....

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