Author: Keith Kirkpatrick

Our Artificial Intelligence (AI) dashboard has been built from data, insight, and analysis of the major vendors representing the largest market segments. Our lead analyst for AI has over 10 years’ experience as a senior analyst and 6 years’ experience as an expert in AI. The dashboards are built from 42,000 unique data cells. Going far beyond static text-based reports with locked in tables and graphs, Futurum Intelligence puts the control in your hands to dive deep, pull in close to look at segmentation, growth, percentage share, recent and emerging trends, and to pull back and see the entire market landscape. Soon, Copilot will enable ChatGPT4 intelligence to create personalized inquiries, data views, and reports. Filter, slice, and export all data for use within your organization. Sources and methodology are included within every dashboard.
Duet AI Is Now Generally Available in Workspace, with Duet AI Google Cloud Enterprise Development and Data Analytics Tools in Preview
Keith Kirkpatrick, Research Director at The Futurum Group covers the GA launch of Duet AI for Workspace and the preview version Duet AI in Google Cloud, discussing the benefits of these tools for Google enterprise users.
Google AI Puts Focus on Enhancing Collaboration App Security, While Also Providing More Granular Control Over Digital Sovereignty
Keith Kirkpatrick, Research Director at The Futurum Group covers AI-backed security enhancements to Google Workspace, and discusses the importance of multiple security layers in hybrid and remote work environments and digital sovereignty tools.
AI-Powered Tools Are Designed to Unlock Productivity Gains and New Revenue Opportunities
Keith Kirkpatrick, Research Director at The Futurum Group, covers the announcement of Salesforce’s Field Service features, and discusses how these AI-enhanced tools address unmet needs of service workers.
Transparency and Accountability With AI Models Is a Key Element of Building Customer Trust
Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of Twilio’s CustomerAI Privacy Ladder and AI Nutrition Facts Labels, and discusses how these are good tools for ensuring responsible AI.
GA Release Allows Content Managers and Designers to Easily Collaborate With Generated Content Across Multiple Media Types
Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Adobe Express, and discusses how Adobe’s suite of creative apps provides enterprises with improved workflows and flexibility.
Generative AI Features Allow Workers to Improve Efficiency and Speed
Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s forthcoming Field Service GPT offering, and discusses how generative AI is a natural fit for workers who may only have access to mobile devices.
Comprehensive Opentext.ai Strategy Drives Efficiencies Across Front- and Back-Office Use Cases
Keith Kirkpatrick, Research Director at The Futurum Group covers the release of OpenText Aviator, the company’s generative AI product suite, and discusses how the focus on back-office use cases will benefit customers.
New App Provides Transcription, Dictation, and AI Integrations for Users With Dysarthric or Non-Standard Speech
Keith Kirkpatrick, Research Director at The Futurum Group covers Voiceitt’s launch of its new application that will allow people with speech disabilities to easily communicate with others, and the possible use cases for enterprises to consider.
New Slack User Experience Designed to Enhance Users’ Focus and Productivity
Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of Slack’s major user interface redesign, and discusses why this is good for Slack and its users.
Data Integration Tool Will Unify HR and IT Systems and Data, Simplifying Complex HR Workflows via Automation
Keith Kirkpatrick, Research Director at The Futurum Group covers ADP’s acquisition of Sora, a low-code intelligent workflow automation and data integration tool focused on unifying HR data, and discusses the benefit of automating workflows in HR.
New Version Incorporates Recovery Capabilities via a Cohesity Integration
Keith Kirkpatrick, Research Director at The Futurum Group covers Cisco’s XDR solution’s integrations of Cohesity DataProtect and DataHawk to identify and respond to ransomware attacks, and discusses the vulnerabilities of hybrid work environments.

Thank you, we received your request, a member of our team will be in contact with you.