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Author: Keith Kirkpatrick

SAP Meets or Exceeds All Key Financial Metrics for FY 2023
January 25, 2024

SAP Meets or Exceeds All Key Financial Metrics for FY 2023

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q4 and FY 2023 earnings and discuss the impact of the company’s planned restructuring....
Microsoft Announces New Front- and Back-End Retail Technologies
January 24, 2024

Microsoft Announces New Front- and Back-End Retail Technologies

Keith Kirkpatrick, Research Director with The Futurum Group, covers Microsoft’s retail-focused announcements, and discusses how these innovations will help retailers improve operations and their customers’ experiences....
Market Insight Report: Field Service Software
January 22, 2024

Market Insight Report: SaaS-Based Generative AI Pricing Trends

In our latest offering, Market Insight Report: SaaS-Based Generative AI Pricing Trends, we detail the current state of enterprise-focused SaaS platform pricing, discuss how generative AI features are being delivered...
SAP Announces AI Capabilities to Improve Retail Business Processes
January 22, 2024

SAP Announces AI Capabilities to Improve Retail Business Processes

Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s retail-focused announcements and discusses how these data-led innovations will help retailers improve operations and their customers’ experiences....
Unlocking Value with AI: Opportunities for Retailers in 2024
January 19, 2024

Unlocking Value with AI: Opportunities for Retailers in 2024

Our latest Research Report, Unlocking Value with AI: Opportunities for Retailers in 2024, completed in partnership with Microsoft, covers retailer and consumer perceptions of how and where AI should be...
Intel and DigitalBridge Group Announce the Formation of Articul8
January 19, 2024

Intel and DigitalBridge Group Announce the Formation of Articul8

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of Articul8, a new enterprise-focused generative AI platform created by Intel and DigitalBridge, and discusses its potential for competing...
Google Announces New AI Powered Tech for Retailers
January 18, 2024

Google Announces New AI Powered Tech for Retailers

The Futurum Group’s Steven Dickens and Keith Kirkpatrick cover Google’s retail-focused announcements and discuss how these innovations will help retailers improve operations and their customers’ experiences....
Zendesk to Acquire AI-Driven Quality Management Platform Klaus
January 18, 2024

Zendesk to Acquire AI-Driven Quality Management Platform Klaus

Keith Kirkpatrick and Sherril Hanson of The Futurum Group provide insights into Zendesk’s announced acquisition of quality management platform provider Klaus, bringing the benefit of analytics on both human and...
Accelerating Integration Modernization with Composable Development
January 18, 2024

Accelerating Integration Modernization with Composable Development

In our latest Research Brief, Accelerating Integration Modernization with Composable Development, completed in partnership with Tray.io, we cover the factors that contribute to a fragmented and constrained technology stack and...
Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market
January 17, 2024

Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market

In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses six predictions for the enterprise SaaS market, and how they will impact vendors and customers....
Automation Anywhere Launches New Benchmarking Services
January 16, 2024

Automation Anywhere Launches New Benchmarking Services

Keith Kirkpatrick, Research Director with The Futurum Group, covers Automation Anywhere’s announcement of new benchmarking services designed to help companies maximize their automation investments....
Market Insight Report Breaking Down Generic Versus Specialized ERP Software
January 11, 2024

Market Insight Report: Breaking Down Generic versus Specialized ERP Software

In our latest report, Market Insight Report: Breaking Down Generic versus Specialized ERP Software, we provide a comparison of generic ERP software versus specialized solutions, detail factors that should be...

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