Author: Keith Kirkpatrick

Tool Combines AI Technology from Both Companies to Improve HR Efficiency and Effectiveness
Keith Kirkpatrick, Research Director with The Futurum Group, covers the new AI assistant from Salesforce and Workday, and details why he believes the new tool checks all the boxes for an HR-focused AI-driven tool.
Growth Powered by Strength and Momentum in Cloud, Search Products
Keith Kirkpatrick, Research Director with The Futurum Group, shares his insights on Alphabet's Q2 2024 earnings, focusing on significant revenue growth, the impact of generative AI, and impressive Google Cloud performance.
IT Infrastructure Services Provider Expands RISE with SAP Delivery Partner Capabilities
Keith Kirkpatrick, Research Director with The Futurum Group, covers Kyndryl’s selection of RISE with SAP, and the extension of a partnership agreement to provide transformation services to customers seeking to move to S/4HANA.
Organization Seeing Success with RISE and GROW with SAP
Keith Kirkpatrick and Daniel Newman at The Futurum Group, share their insights on SAP’s Q2 2024 results fueled by strong cloud revenue growth, significant customer wins, AI integration, and strategic restructuring efforts.
An Overview of Significant Advancements and Announcements in the AI Software and Services Market in June 2024
Keith Kirkpatrick, Research Director with The Futurum Group, covers the highlights in the enterprise AI market in June 2024, featuring key players such as Apple, OpenAI, Stability, Google Deepmind, Meta, and McDonald’s.
An Overview of Significant Advancements and Announcements in the Enterprise Applications Market in June 2024.
Keith Kirkpatrick, Research Director with The Futurum Group, covers the highlights in the enterprise application market in June 2024, featuring players such as Salesforce, Pegasystems, SAP, Microsoft, Adobe, Oracle Netsuite, and more.
New Release Makes Joule AI Available to All RISE with SAP Customers
Keith Kirkpatrick, Research Director with The Futurum Group, covers SAP’s new enhancements to its RISE with SAP offerings, incorporating AI, low-code app dev, and additional capabilities for the CFO suite, SAP Datasphere, and SAP Business Network.
In this episode of Enterprising Insights, The Futurum Group Research Director Keith Kirkpatrick discusses two Market Insight Reports he authored at FuturumGroup.com, focusing on Text-to-Image Generation Technology for the Enterprise, and on Customer Data Platforms.
Dynamic Chatbot Is Designed to Support Seamless Collaboration Between Digital and Human Workforces
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s Einstein Service Agent, which is designed to help improve self-service and agent-driven support experiences by leveraging AI and automation.
New Release Brings AI and Automation Across Business Cloud, Business AI, and Business Technology Offerings
Keith Kirkpatrick, Research Director with The Futurum Group, covers the release of OpenText Cloud Edition 24.3, which incorporates AI to drive enhancements across its Business Clouds, Business AI, and Business Technology offerings.
All-Day Comfort and Battery Life Help Workers Stay Productive on Meetings and Calls
Keith Kirkpatrick, Research Director with The Futurum Group, reviews HP Poly’s Voyager Free 20 earbuds, covering its features and functionality and assessing the product’s ability to meet the needs of today’s collaboration-focused workers.
Vendor Leverages Amazon Q on AWS to Drive Productivity and Access to Organizational Knowledge
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SmartSheet’s use of Amazon Q to power its @AskMe chatbot, and discuss how the implementation should serve as a model for other companies seeking to deploy a gen AI chatbot.