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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
AI Platforms
Cybersecurity & Resilience
Data Intelligence, Analytics, & Infrastructure
Digital Leadership & CIO
Ecosystems, Channels, & Marketplaces
Enterprise Software & Digital Workflows
Intelligent Devices
Semiconductors, Supply Chain, & Emerging Tech
Software Lifecycle Engineering
News and Insights
The Futurum Network
Insights
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Futurum Labs Research Library
Industry News
Vertical Insights
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Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
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The Main Scoop
™
Making Markets Podcast
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Tag: Case Studies
September 6, 2022
Alex Gaw
Industry News
Customer Wins for Edify, mParticle, MoEngage, Informatica, and Freshworks
Partners Include a European Telecom Provider, Recipe Unlimited, Alsaif Gallery, La Trobe University, and Databricks
Digital Leadership & CIO
August 29, 2022
Alex Gaw
Industry News
Pisano Partners with Turkey’s Sodexo Avantaj to Fortify CX Initiatives
The Turkish Arm of Sodexo Benefits and Rewards Services Desired Quantifiable CX Results
Digital Leadership & CIO
August 26, 2022
Alex Gaw
Industry News
Customer Wins for Amdocs, Medallia, mParticle, Qualtrics, and Cogito
Partnerships Benefit Vodafone Germany, Telekom Srbija, C&A, PGA Tour, and Fortune 25 Firm
Digital Leadership & CIO
August 18, 2022
Alex Gaw
Industry News
Customer Wins for Medallia, ASAPP, NICE, SIS, and RingCentral
Benefiting Partners Include Uncommon James, Tandia, Scope, LONG Building Tech, and Ryder
August 15, 2022
Alex Gaw
Industry News
Leading Organizations Chose Qualtrics in Q2, Aiming for Enhanced Experiences
Organizations Were in Education, Healthcare, Customer Care, Finance, and Human Resources
August 8, 2022
Alex Gaw
Industry News
Customer Wins for Amperity, Medallia, 3CLogic, mParticle, and SugarCRM
Deals Benefit alice + olivia, DFS Furniture, InEight, Dilling, and Kelly-Moore Paints
July 29, 2022
Alex Gaw
Industry News
Customer Wins for SugarCRM, MoEngage, AskNicely, Talkdesk, and Redpoint Global
Wins Benefit Funds2Orgs, Induslnd Bank, Lendmark Financial, and Sanitas USA
July 11, 2022
Alex Gaw
Industry News
DXC Technology Signs Major Deal with Manchester United
The Virginia-Based IT Firm Will Be the Preeminent UK Football Club’s Digital Partner
July 7, 2022
Alex Gaw
Industry News
Customer Wins for Genesys, MoEngage, Lexer, ISC-CX, and Qualtrics
CX Initiatives Benefit IHCL, PassTo, Cotton On Group, Shell, and A Slew of Qualtrics Partners
June 23, 2022
Sherril Hanson
Industry News
Two Hotel Chains Turn to CX Technologies to Improve Guest Experience
Medallia Selected by Travelodge (UK); Barceló Hotel Group Chooses Talkdesk
Digital Leadership & CIO
,
Enterprise Software, & Digital Workflows
June 22, 2022
Alex Gaw
Industry News
Customer Wins for ISC-CX, Workato, Vonage, SMG, and Adobe
Partnerships Benefit Foot Locker, Central Group, Revolut, TravelCenters of America, and The Home Depot
June 22, 2022
Keith Kirkpatrick
Industry News
Using Tech and Physical Design to Meet Customer Priorities
Taco Bell Defy Employs Mobile App Ordering and Other Capabilities to Improve Efficiency and CX
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