Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

My Pick for the 2023 AI Innovation Company of the Year Is Microsoft
January 2, 2024

My Pick for the 2023 AI Innovation Company of the Year Is Microsoft

Mark Beccue, Research Director at The Futurum Group, names the winner and runners up for his 2023 AI Innovation Company of the Year....
WalkMe Analyst Day Recap: Putting DAP Front and Center
December 28, 2023

WalkMe Analyst Day Recap: Putting DAP Front and Center

Keith Kirkpatrick, Research Director at The Futurum Group, covers WalkMe’s Analyst Day, which included insights around the company’s product, roadmap, go-to-market approach, and use of AI....
Navigating the Legal Landscape New York Times OpenAI and Microsoft Lawsuit
December 28, 2023

Navigating the Legal Landscape: The New York Times, OpenAI, and Microsoft Lawsuit Unveils the Future of Generative AI

Daniel Newman, Chief Analyst at The Futurum Group, shares his insights on the lawsuit between the New York Times, OpenAI, and Microsoft, which serves as a harbinger of challenges and...
Cloudera’s AI Ecosystem Advancements - Six Five On the Road
December 28, 2023

Cloudera’s AI Ecosystem Advancements – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Cloudera’s Priyank Patel for a conversation on Cloudera’s launch of their AI...
December 27, 2023

2024 Consumer Trends Report Indicates Continued Negative Outlook

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into DISQO’s 2024 Consumer Trends Report, tying the results to critical CX focus areas to keep customers satisfied and loyal....
The Futurum Group AI 2023 Product of the Year Is Adobe Firefly
December 27, 2023

My Pick for AI 2023 Product of the Year Is Adobe Firefly

Mark Beccue, Research Director at The Futurum Group, names the winner and runners up for his 2023 AI Product of the Year....
Human Touch Still Needed in Customer Service Interactions
December 27, 2023

Human Touch Still Needed in Customer Service Interactions

Sherril Hanson of The Futurum Group digs into recent research from Cogito that points to the continued desire for human agents for customer service experiences....
Talkdesk Launches Tailored CX Solution for Higher Education
December 27, 2023

Talkdesk Launches Tailored CX Solution for Higher Education

Sherril Hanson, Senior Analyst at The Futurum Group, takes a look at Talkdesk’s new contact center vertical solution for higher education, Talkdesk Education Smart Service....
IBM Boosts Ceph with 7.0 Release
December 27, 2023

IBM Boosts Ceph with 7.0 Release

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on IBM Storage Ceph 7.0....

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.