Insight Type: Industry News

January 11, 2022

HIPRA Global Field Force Standardizes on Veeva Commercial Cloud Applications to Advance Digital Content and Engagement

January 11, 2022

TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud

January 11, 2022

New CDP Research Finds Digital Demand Drives Wider Adoption, Businesses Focused on Delivering Trusted Experiences

January 11, 2022

Quantum Workplace Secures Investment from LLR Partners

January 11, 2022

Survey: ‘Stale’ Product Reviews Are a Big Turn-Off for Shoppers

January 11, 2022

Content Strategy Pioneer Convince & Convert Joins Newly Formed Customer Experience Collective, Experience Dynamic

January 11, 2022

VERVE AND ALIDA PARTNER TOGETHER TO TRANSFORM CUSTOMER EXPERIENCES

January 11, 2022

RudderStack Expands Partnership With Braze To Fuel Deeper Customer Engagement

January 11, 2022

Rethinking Patient Experience in Transforming Care for People with Complex Care Needs

January 11, 2022

Using Kiosks to Improve CX

January 10, 2022

New Report Affirms Imperative Role of CXM Solutions for 2022

January 10, 2022

Thankful Expands AI Customer Service to European Market with Dixa Partnership

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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