Insight Type: Industry News

October 13, 2021

Survey finds poor customer service affects consumer brand loyalty, but conversational AI may help them stay

October 13, 2021

Hibob Secures $150M Series C Funding Led by General Atlantic to Help Midsize Businesses Modernize HR in the Evolving World of Work

October 12, 2021

AmplifAI Closes $18.5M Series A to Empower Employee-Centric Enterprises, led by Greycroft

October 12, 2021

ActionIQ Expands Its CDP Offering into the Healthcare Industry

October 12, 2021

HubSpot Introduces a More Customizable, More Connected, More Customer-Centric CRM Platform at INBOUND 2021

October 12, 2021

Treasure Data Announces New Vision Beyond Marketing with Launch of ‘CDP for Service’

October 12, 2021

Braze Unveils New Tools and Expands Partnerships to Help Brands Activate First-Party Data This Holiday Season and Beyond

October 12, 2021

OpenText Showcases Latest Experience Platform Innovations at Google Cloud Next ‘21

October 12, 2021

urLive Launches Customer Engagement Platform to Transform the Online Customer Experience

October 12, 2021

Zeta Appoints Matthew Mobley as EVP Technology Strategy

October 12, 2021

Businesses Are Better at Handling Customer Expectations Because of Pandemic, Journal Says

October 11, 2021

AiChat partners with Google to help retailers engage shoppers with Business Messages Chatbots

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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