Insight Type: Industry News

October 14, 2021

Verizon Offers Enterprises AI Tools to Streamline CX

October 14, 2021

Improving CX in Sports and Entertainment Venues

October 14, 2021

HubSpot Ventures Announces the Launch of New $100 Million Fund to Support Scaling Companies

October 14, 2021

ALIDA ANNOUNCES $20 MILLION EQUITY INVESTMENT FROM ROUND13 GROWTH FUND

October 13, 2021

SugarCRM Expands Presence in Latin America with New Partner

October 13, 2021

VHT Promotes ‘The Voice of the Customer’ with Acquisition of Survey Dynamix

October 13, 2021

Michael Komasinski Appointed Global CEO Merkle

October 13, 2021

Customer Feedback in Travel and Hospitality: Inputs from Everywhere and Anywhere

October 13, 2021

Jack in the Box Selects mParticle to “Make Jack More CRAVED”

October 13, 2021

New report finds 83% of consumers worldwide would browse or buy products in messaging conversations

October 13, 2021

The Rise of the Intelligent Virtual Agent: Usage Grows 180% in 2021

October 13, 2021

Verint Recognized for Customer Engagement Leadership in 2021 CRM Industry Leader Awards

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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