Insight Type: Industry News

November 9, 2021

Yellow.ai Launches INBOX – an Omnichannel Agent Assist Platform to Elevate Customer and Agent Experience

November 9, 2021

Alcatel-Lucent Enterprise Launches OmniPCX Enterprise Purple, the Communications Platform Designed for the Digital Age

November 9, 2021

Lytics Integrates with Shopify to use first party data to improve marketing for ecommerce

November 9, 2021

Nimble Launches Workflows to Empower Small Businesses to Stop Using Spreadsheets for Contact Management

November 9, 2021

Business leaders and employees disagree significantly on future of work, reveals new research from NTT

November 9, 2021

Sitecore appoints Marjorie Lao to board of directors

November 9, 2021

Salesforce Announces Timing of its Third Quarter Fiscal 2022 Results Conference Call

November 9, 2021

eGain reports record revenue in first quarter of fiscal 2022, up 13% year over year, and raises full year revenue guidance

November 9, 2021

Cisco Unveils New Webex Features

November 9, 2021

Connecting Patients, Payers, and Providers to Provide Better CX in Healthcare Delivery

November 9, 2021

Global Employee Engagement Study Finds Only Half of Employees Happy at Work

November 9, 2021

Qualtrics Announces Top Workplace Trends to Watch For in 2022

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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