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Category: Enterprise Software & Digital Workflows

October 6, 2021

New Report Finds Plenty of Opportunity Exists to Create Richer CX

October 6, 2021

Qualcomm’s New WiFi Dual Station Solution Brings Ethernet-Like Latency via WiFi to Windows 11 PCs

Futurum Senior Analyst Olivier Blanchard explains how Qualcomm’s clever new WiFi Dual Station solution, coupled with Qualcomm FastConnect 4-stream Dual Band Simultaneous, brings ethernet-like reliability and latency to wireless gaming...
Olivier Blanchard
October 5, 2021

Twilio Enables Zoom2u to Provide Enhanced Customer Experience During Global Pandemic

October 5, 2021

Making Markets EP9: Five9 CEO Rowan Trollope on the End of the Zoom Deal, and How Five9 Plans to Move Ahead and Continue Its Strong Growth

On this episode of The Making Markets podcast, host Daniel Newman is joined by Five9 CEO Rowan Trollope. They discuss company’s shareholder vote which effectively ended Zoom’s intent to acquire...
October 1, 2021

Zoom’s Multibillion-Dollar Deal to Acquire Five9 Collapses

October 1, 2021

Making Markets EP8: Facebook Under Fire, Zoom-Five9 Deal off, and a Deep Dive into Amazon’s Device Launch and its Implications

On this episode of The Making Markets podcast, host Daniel Newman shares his insights on Facebook, the Zoom-Five9 deal, and Amazon's big device launch....
September 30, 2021

Microsoft Adds New Features to Teams to Support Hybrid Work and Enabling Collaboration

Futurum’s lead analyst Shelly Kramer explores the latest feature announcements from Microsoft Teams. Kramer dives into how the upgrades will facilitate the successful hybrid work environments that organizations are looking...
September 30, 2021

Zoom Announces Termination of Merger Agreement with Five9

September 29, 2021

Video Chat: Boosting Conversions and Aiding the Customer Journey by Ocular Solution

September 29, 2021

Salesforce’s Dreamforce 2021

September 28, 2021

Salesforce Builds Rich Profiles of Its Customers Through New Streaming Platform

September 28, 2021

Strike and Twitter Partner Up to Change Finance — Legacy Players Better Buckle Up

Futurum Research Senior Analyst, Steven Dickens provides his take on the announcement this week of the partnership between remittance network provider Strike and Twitter. As the world of finance becomes...

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