Category: Enterprise Software & Digital Workflows

November 9, 2021

Pipedrive launches integrations for Zoom, Google Workspace, Microsoft, and more

November 5, 2021

Microsoft’s Mesh for Teams is Microsoft’s Nod to the Metaverse

The metaverse is clearly in the news of late, and it appears to be on pace to be one of the biggest trends of 2022. Futurum lead analyst Shelly Kramer...
November 4, 2021

Rakuten Symphony Strikes Up Alliance with Intel and Juniper to Deliver Symware

November 3, 2021

Pluribus Networks and ITRenew Team Up to Smash TCO while Improving Sustainability for Private Cloud Infrastructure

ITRenew augments its suite of networking solutions with Pluribus Networks’ Adaptive Cloud Fabric providing advanced and sustainable network solutions with the agility and efficiency of open architecture that deliver the...
November 2, 2021

Zendesk to Acquire Momentive of SurveyMonkey Fame

October 29, 2021

How Unified Customer Data Can Help Advance Your Contact Center – Futurum Tech Webcast Interview Series

In this Futurum Tech Webcast, Futurum Lead Analyst Shelly Kramer is joined by Treasure Data’s Director of Product Marketing James Riseman to discuss the value Customer Data Platforms (CDPs) can...
October 28, 2021

Samsung Tech Day 2021: Customer Collaboration Stories

October 27, 2021

Travel & Hospitality Sector Turns to Self-Service

October 27, 2021

Customer Data Platform: The Key for Contact Center Transformations

In our latest white paper Customer Data Platform: The Key for Contact Center Transformations — done in partnership with Treasure Data — we examine the challenges that contact center employees...
October 27, 2021

Focusing on the Candidate Experience in Today’s Job Market – Futurum Tech Webcast Interview Series

In this Futurum Tech Webcast, Futurum Lead Analyst Shelly Kramer sits down with Benoit Hardy-Vallee, AVP, Talent Experience Strategy at Phenom and his colleague Ajay Patel, Vice President, Global Head...
October 27, 2021

Cisco Expands Webex Ecosystem with New Devices and Features at WebexOne

Futurum’s Daniel Newman breaks down the new innovations and features that Cisco rolled out during Day 1 of WebexOne 2021 and how they will drive seamless collaboration and the future...
October 26, 2021

SAP Announces Third Quarter 2021 Results

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