Category: Enterprise Software & Digital Workflows

March 15, 2023

We are Live! Talking Lumimar, Plus, Nikola, Microsoft, Marvell, Oracle, & MongoDB – The Six Five Webcast

We are LIVE! Talking Lumimar, Plus, Nikola, Microsoft, Marvell, Oracle, & MongoDB – a new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman....
March 14, 2023

Eye on Business Video Interview with Mike Newman, CEO, MediaPlatform

On this episode of Eye on Business Video, host Steve Vonder Haar, part of The Futurum Group Family of companies, visits with Mike Newman, Chief Executive Officer of MediaPlatform, to...
March 14, 2023

Salesforce Introduces Contact Center for Communications with Analytics, AI, and Automation Solutions for Service Providers

Futurum principal analyst Shelly Kramer takes a look at the new Salesforce Contact Center for Communications, announced a few weeks ago at MWC 2023 in Barcelona, and built specifically for...
Marc Benioff's Salesforce Fairy Tale is Crumbling Down Around Him
March 14, 2023

Marc Benioff’s Salesforce Fairy Tale is Crumbling Down Around Him

Salesforce Inc. has been a unique tech company, able to sell itself as a “family” that has higher ideals than just profit to its employees while generating near-universal praise from...
March 13, 2023

Spectrum Enterprise Analyst Summit: Spectrum Enterprise Raises Profile and Game

Futurum’s Ron Westfall assesses why Spectrum Enterprise is delivering the network platform development, partnership development focus, and “Be Unreasonable” marketing strategy key to broadening its nationwide presence across new markets,...
March 13, 2023

Value of Education in Tech

On this episode of the Futurum Tech Webcast – The Power of Tech Education Series, Principal Analyst Daniel Newman is joined by Eric Fusilero, Vice President of Global Enablement and...
March 9, 2023

eGain Announces eGain Knowledge Hub Integration with Microsoft Teams Boosting Employee Productivity

Futurum principal analyst Shelly Kramer explores eGain’s Knowledge Base Hub integration with Microsoft Teams, designed to remove barriers to access information and knowledge throughout organizations. This is a move that...
How Businesses Can Support Remote and Hybrid Workers?
March 9, 2023

How Businesses Can Support Remote and Hybrid Workers

The hybrid work model is here to stay. Futurum's principal analyst Shelly Kramer explores the shift to hybrid work and how organizations can best support their workforce....
March 8, 2023

MWC 2023: Webex and Samsung Deliver Webex Meetings Enhancements on Samsung Galaxy S23 and Galaxy Z Fold 4

Futurum principal analyst Shelly Kramer covers news out of MWC 2023 from Webex and Samsung on Webex Meetings enhancements designed to make collaborating and communicating on mobile devices exponentially easier...
Salesforce launches Einstein GPT
March 8, 2023

Salesforce Announces Einstein GPT

Gamification in contact centers
March 8, 2023

Gamification in Contact Centers: Best Practices Focus on Agent Support, Fun, and Engagement

March 7, 2023

The Six Five CXO with Micron and Qualcomm at Mobile World Congress 2023

On this episode of The Six Five – CXO, hosts Daniel Newman and Patrick Moorhead sit down with Micron’s Chris Moore, Vice President of Marketing, Mobile Business Unit, and Ziad...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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