Category: Enterprise Software & Digital Workflows

Qualcomm Wins First All-Electric Cadillac SUV Design
August 14, 2023

Qualcomm Wins First All-Electric Cadillac SUV Design

The Six Five team discusses Qualcomm's wins of the first all-electric Cadillac SUV design....
Zoom AI ToS Dust-up
August 14, 2023

Zoom AI ToS Dust-up

The Six Five team discusses the recent Zoom AI Terms of Service dust-up....
Solid Q2 2023 Results for Twilio With 10% Total Revenue Growth YoY
August 10, 2023

Solid Q2 2023 Results for Twilio With 10% Total Revenue Growth YoY

Daniel Newman and Sherril Hanson of The Futurum Group break down Twilio’s Q2 2023 earnings, which saw the company surpassing both revenue and profit targets....
Glassbox Helps Tell the “Why” in User Behavior
August 10, 2023

Glassbox Helps Tell the “Why” in User Behavior

Sherril Hanson, Senior Analyst at The Futurum Group talks with Glassbox CMO Asim Zaheer and offers a view into how customer journey mapping and analysis helps get to the “why”...
Arcturus Partners With Microsoft Mixed Reality Capture Studios
August 10, 2023

Arcturus Partners With Microsoft Mixed Reality Capture Studios

Clint Wheelock, Chief Research Officer at The Futurum Group, examines the recent announcement of Arcturus’ partnership with Microsoft Mixed Reality Capture Studios (MRCS), which will help shape the future of...
CX Wins for Freshworks, Amperity, Salesforce, Mitel, and mParticle
August 10, 2023

CX Wins for Freshworks, Amperity, Salesforce, Mitel, and mParticle

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
Nokia Brings Fiber Manufacturing to the US to Advance BEAD Vision
August 9, 2023

Nokia Brings Fiber Manufacturing to the US to Advance BEAD Vision

The Futurum Group’s Ron Westfall assesses why Nokia’s manufacturing partnership with Sanmina swiftly bolsters its channel presence and market credibility for US fiber builds financed by the BEAD program, especially...
Medallia and Cogito Partner; Medallia Reaches AI Milestone
August 9, 2023

Medallia and Cogito Partner; Medallia Reaches AI Milestone

Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on two recent Medallia announcements, including the company’s reveal that its sizeable financial investments in AI over the past...
Zoom’s Changes Cause Confusion on When Data Is Used To Train AI
August 9, 2023

Zoom’s Changes Cause Confusion on When Data Is Used To Train AI

Craig Durr, Senior Analyst at The Futurum Group, shares his insights on Zoom's recent updates to its terms of service and the confusion they have caused in the market regarding...
Zoom Perspectives 2023
August 8, 2023

Zoom Perspectives 2023

The Six Five team discusses Zoom Perspectives 2023....
Talking Amazon AWS AMD Qualcomm Latice Semi Apple Zoom
August 8, 2023

We are live! Talking Amazon, Apple, Qualcomm, AMD, Zoom, and Lattice – The Six Five Webcast

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss earnings for Amazon/AWS, Apple, Qualcomm, AMD, and Lattice and the recent Zoom Perspectives 2023 event....
Zoom Announces Developer Ecosystem Framework
August 8, 2023

Zoom Announces Developer Ecosystem Framework

Keith Kirkpatrick, Research Director at The Futurum Group covers Zoom’s newly announced Developer Ecosystem Framework, and discusses how it will be used to support current customer application preferences while also...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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