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Category: Enterprise Software & Digital Workflows

Smart Summary Released by Quantum Workplace
August 25, 2023

Smart Summary Released by Quantum Workplace

Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into new features in Quantum Workplace’s Engagement Platform, which are designed to provide efficiencies and insights in the processes...
Pure Storage Brings Purely Block Storage to Azure_VMware Cloud
August 25, 2023

Pure Storage Brings Purely Block Storage to Azure/VMware Cloud

Dave Raffo, Senior Analyst at The Futurum Group, looks at how Pure Storage is making Cloud Block Store available for Azure VMware Solutions. This is first block-only storage for AVS....
Verint Consumer Expectations and Usage of Digital Channels Are Rising
August 25, 2023

Verint: Consumer Expectations and Usage of Digital Channels Are Rising

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Verint’s recent research conducted on digital customer experience. Interactions, channels, and expectations are rising, and companies face barriers in meeting...
Futurum Live! From the Show Floor with 21CS's Eddy Ciliendo
August 24, 2023

Futurum Live! From the Show Floor with 21CS’s Eddy Ciliendo

The Futurum Group’s Steven Dickens is joined by 21CS Vice President of Business Development, Eddy Ciliendo during the SHARE Conference in New Orleans for a conversation on Cloud Data Management,...
Oracle Cloud Infrastructure Joins VMware Cloud Universal Program
August 24, 2023

Oracle Cloud Infrastructure Joins VMware Cloud Universal Program

The Futurum Group's Steven Dickens shares insights on the most recent announcements from Oracle and VMware. Oracle Cloud Infrastructure (OCI) has strengthened its partnership with VMware by joining the VMware...
Groq Chooses Samsung Over TSMC and IFS
August 22, 2023

Groq Chooses Samsung Over TSMC and IFS

The Six Five Team discusses Groq's decision to do its manufacturing and to partner with Samsung over TSMC and IFS....
Zoom Revenue for Q2 Hits $1.14 Billion, Up 3.6% YoY, Beating Estimates
August 22, 2023

Zoom Revenue for Q2 Hits $1.14 Billion, Up 3.6% YoY, Beating Estimates

Todd R. Weiss and Craig Durr, analysts at The Futurum Group, share their insights as video conferencing, cloud contact center, and collaboration vendor Zoom reported that its Q2 FY2024 revenue...
Craig Durr
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Salesforce Announces Field Service GPT for Field Service Workers
August 22, 2023

Salesforce Announces Field Service GPT for Field Service Workers

Keith Kirkpatrick, Research Director at The Futurum Group covers Salesforce’s forthcoming Field Service GPT offering, and discusses how generative AI is a natural fit for workers who may only have...
OpenText Aviator Delivers Generative AI Use Cases Beyond CX
August 18, 2023

OpenText Aviator Delivers Generative AI Use Cases Beyond CX

Keith Kirkpatrick, Research Director at The Futurum Group covers the release of OpenText Aviator, the company’s generative AI product suite, and discusses how the focus on back-office use cases will...
August 17, 2023

Voiceitt Launches Accessible and Inclusive Voice-Enabled Experience App

Keith Kirkpatrick, Research Director at The Futurum Group covers Voiceitt’s launch of its new application that will allow people with speech disabilities to easily communicate with others, and the possible...
Salesforce Announces Major Design Update to Slack Platform
August 17, 2023

Salesforce Announces Major Design Update to Slack Platform

Keith Kirkpatrick, Research Director at The Futurum Group covers the launch of Slack’s major user interface redesign, and discusses why this is good for Slack and its users....
Meta and Zoom Collaborate on Meta Horizon Workrooms Meeting Avatars
August 17, 2023

Meta and Zoom Collaborate on Meta Horizon Workrooms Meeting Avatars

Craig Durr, Senior Analyst at The Futurum Group, examines the collaboration of Meta and Zoom to test Meta Horizon Workrooms Zoom avatars in the workplace, including a discussion of the...
Craig Durr

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