Category: Enterprise Software & Digital Workflows

More Than 50% of Workers Admit to Using Unapproved Generative AI Tools
November 21, 2023

More Than 50% of Workers Admit to Using Unapproved Generative AI Tools

Keith Kirkpatrick, Research Director at The Futurum Group, covers Salesforce’s survey of people using generative AI at work, and discusses the steps organizations should take to ensure safe, ethical, and...
SC23 Recap: VAST Data
November 21, 2023

SC23 Recap: VAST Data

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on VAST Data’s splashy presence at SC23 with announcements of cloud partnerships and a Data Platform strategy....
CX Research from Cloudera, Verint, Talkdesk, Stanford, and Kore.ai
November 21, 2023

CX Research from Cloudera, Verint, Talkdesk, Stanford, and Kore.ai

Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Cloudera, Verint, Talkdesk, Stanford University, and Kore.ai....
RingCentral Releases RingCentral Events
November 20, 2023

RingCentral Releases RingCentral Events

Craig Durr, Research Director at The Futurum Group, highlights RingCentral's strategic launch of RingCentral Events, its global events platform, as a major leap in event management....
November 20, 2023

AI-First Contact Center Solution RingCX Now Generally Available

Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on the now generally available RingCentral’s RingCX solution, a native AI-first contact center solution that is powered by RingSenseAI....
IBM watsonx.governance Set for General Availability in December
November 20, 2023

IBM watsonx.governance Set for General Availability in December

Keith Kirkpatrick, Research Director at The Futurum Group, covers the anticipated general availability of watsonx.governance and explains why the platform’s features are essential to enterprises seeking to deploy LLMs and...
With Azure AI Studio, Microsoft Contends for Top Dev Platform
November 17, 2023

With Azure AI Studio, Microsoft Contends for Top Dev Platform

Mark Beccue, Research Director at The Futurum Group, examines how with Azure AI Studio, Microsoft contends for top dev platform....
Zoho Introduces Zoho Practice, a Developer Portal, and 230+ Extensions
November 17, 2023

Zoho Introduces Zoho Practice, a Developer Portal, and 230+ Extensions

Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of several Zoho finance-oriented products and enhancements and discusses how a single platform approach can help unlock more organizational...
Transforming Enterprise Skills: Udemy and Google Cloud Partnership
November 16, 2023

Transforming Enterprise Skills: Udemy and Google Cloud Partnership

The Futurum Group VP and Practice Leader Steven Dickens offers his take on the announcement of Udemy's strategic partnership with Google Cloud through the Google Cloud Endorsed Content Program, addressing...
Generative AI’s Current State, Challenges, and Industry Adoption
November 16, 2023

Generative AI’s Current State, Challenges, and Industry Adoption

Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Ken Parmelee, Pegasystems’ senior director of intelligent automation strategy, about the generative AI landscape, key market issues, and Pega’s new...
IBM and KPMG SAP S4HANA Expertise for Energy and Utilities Industry
November 16, 2023

IBM and KPMG SAP S/4HANA Expertise for Energy and Utilities Industry

Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights as the energy and utilities industry gets SAP S/4HANA expertise from IBM and KPMG through an expanded partnership...
Microsoft Ignites Teams with a Shift in Digital Collaboration
November 15, 2023

Microsoft Ignites Teams with a Shift in Digital Collaboration

Craig Durr, Research Director at The Futurum Group, describes Microsoft's integration of AI and Mesh in Teams as a transformative step redefining virtual collaboration and communication....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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