Category: Enterprise Applications

Webex Introduces Sovereign Controls, Enhancing Data Security for European Clients
Craig Durr, Research Director at The Futurum Group, comments on Webex's recent digital sovereignty announcement, highlighting its significance in the realm of European data sovereignty.
Use Cases in Talent Acquisition and Talent Intelligence Are First Out the Door With Much To Follow
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights on SAP’s use of AI across the SuccessFactors HXM suite and offers key takeaways from the recent SuccessConnect conference.
Pega Announces the Latest Version of Its Chargeback Management Solution Built on a Flexible, Low-Code Platform
Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of process AI into Pega Smart Dispute and discusses how the software’s biggest asset is Pega’s low-code platform.
With LLM Accelerator Lamini and AMD Offers Viable Option to NVIDIA
Mark Beccue, Research Director at The Futurum Group, examines how AMD is working with Lamini on its LLM Superstation and how this development will affect the market.
Opentext.ai Is a New Strategic Approach to Advance How Customers Can Solve Complex Problems by Applying AI and LLM With OpenText Information Management Software
The Futurum Group’s Steven Dickens discusses the announced updates from OpenText. OpenText Aviator emphasizes data security and user-friendly design in enterprise AI, competing with Google Vertex AI and AWS Bedrock.
Zendesk AI Incorporates Contextual and Vertical Data To Improve Relevant Engagements
Keith Kirkpatrick, Research Director at The Futurum Group, covers Zendesk’s generative AI announcements and discusses how the company’s focus on delivering intelligent automation helps customers quickly realize cost savings and efficiency goals.
The Six Five Team discusses Zoomtopia 2023.
Midmarket Customers to Benefit from Integrated Generative AI Functionality Without the Need for Prompt Engineering
Keith Kirkpatrick, Research Director at The Futurum Group, covers SugarCRM’s generative AI announcements and highlights the company’s five-layer approach to deploying the technology responsibly and effectively.
Craig Durr, Research Director at The Futurum Group, delves deep into Zoom's latest innovations with Joseph Chong, highlighting the future of hybrid work.
Craig Durr, Research Director at The Futurum Group, delves into Zoom's future with Jeff Smith, exploring AI-driven innovations and the evolution of hybrid work.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss updates from Intel and IBM, the Pixel 8 release, and cover some recent events, including the Dell Securities Analyst Meeting, HP Imagine 2023 and Zoomtopia 2023.
The Futurum Group’s Craig Durr talks with Jeff Smith, Head of Product - Meetings, Spaces, and Rooms at Zoom, talks about challenges customers are facing in today’s return-to-office and hybrid work scenarios.

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