Category: Enterprise Software & Digital Workflows

Twilio Q3 FY 2026 Voice AI Drives Higher-Value Software Demand
November 2, 2026

Twilio Q3 FY 2026: Voice AI Drives Higher-Value Software Demand

Futurum Research analyzes Twilio’s Q3 FY 2026 earnings, examining voice AI adoption, enterprise conversations deals, and agent identity as messaging demand shapes its outlook....
Black October: LLMJacking Wave Exposes AI Infrastructure's Credential Crisis
October 31, 2026

Black October: LLMJacking Wave Exposes AI Infrastructure's Credential Crisis

Wiz Research documents October 2026's 'Black October' LLMJacking Wave, revealing how nine AI developer platforms fell victim to coordinated attacks exploiting credential vulnerabilities, resulting in over $100k in downstream enterprise...
Credence Wins DLA Contract to Untangle 15,000+ Legacy Rules in DAAS
October 31, 2026

Credence Wins DLA Contract to Untangle 15,000+ Legacy Rules in DAAS

Credence won a Defense Logistics Agency contract to modernize the DAAS Business Rules Engine, analyzing 15,000+ legacy rules while deploying AI/ML to accelerate delivery and strengthen audit readiness....
Planisware Q3 FY 2026 Recurring Revenue Speeds Up as Prisma AI Enters Beta
October 30, 2026

Planisware Q3 FY 2026 Recurring Revenue Speeds Up as Prisma AI Enters Beta

Mitch Ashley, VP and Practice Lead, CIO & Technology Buyers and Software Lifecycle Engineering at The Futurum Group, reviews Planisware's Q3 FY 2026 earnings, recurring revenue acceleration, the Prisma AI...
Alphabet Q3 FY 2026 Cloud AI Growth Contrasts With Search Challenges
October 30, 2026

Alphabet Q3 FY 2026: Cloud AI Growth Contrasts With Search Challenges

Futurum Research analyzes Alphabet’s Q3 FY 2026 results, examining Gemini enterprise adoption, TPU distribution, and the gap between AI Search usage and monetization....
ServiceNow Q3 FY 2026 AI Consumption Expands the Workflow Model
October 30, 2026

ServiceNow Q3 FY 2026: AI Consumption Expands the Workflow Model

Futurum Research examines ServiceNow’s Q3 FY 2026 earnings. AI consumption, governance demand, and faster deployments are reshaping its workflow strategy....
AI Agents Are Committing Unreviewed Dependencies. Mend Just Closed the Gap.
October 30, 2026

AI Agents Are Committing Unreviewed Dependencies. Mend Just Closed the Gap.

As AI coding agents like Claude Code generate and commit full lockfiles without human review, Mend SCA now closes the dependency blind spot with Bun lockfile scanning and built-in reachability...
Bdeo Goes Live With Vonage QoD: Network-Aware AI Hits Insurance
October 30, 2026

Bdeo Goes Live With Vonage QoD: Network-Aware AI Hits Insurance

Bdeo deployed Vonage's Quality on Demand Network API across 50+ insurers in 25+ countries, marking one of the world's first enterprise implementations of programmable network prioritization for AI-driven insurance workflows....
Mirantis Bundles Free Migration With Managed OpenStack to Lure VMware Defectors
October 29, 2026

Mirantis Bundles Free Migration With Managed OpenStack to Lure VMware Defectors

Alastair Cooke, Research Director, Hybrid Cloud & Infrastructure at Futurum, Mirantis offers strategic VMware migration with free implementation, full workload migration, and managed operations to eliminate switching costs for organizations....
Dayforce Build Lets Customers Extend Its HCM Platform
October 29, 2026

Dayforce Build Lets Customers Extend Its HCM Platform

Keith Kirkpatrick, VP, Research at Futurum, shares his insights on Dayforce Build, the company's bet that letting customers build AI apps and bots inside its HCM platform will beat do-it-yourself...
ElevenLabs' Cue Sets a New Bar for Audio Timing Precision
October 29, 2026

ElevenLabs' Cue Sets a New Bar for Audio Timing Precision

ElevenLabs unveiled Cue, a forced alignment model placing every character in audio files on precise timelines with 179ms average error, outperforming alternatives across 29 languages....
Infotel's Q3 Acceleration: AI Services Drive Fastest Growth of 2026
October 29, 2026

Infotel's Q3 Acceleration: AI Services Drive Fastest Growth of 2026

Infotel posted Q3 2026 revenue of 77.9M€, marking its fastest growth of the year at +11.3% YoY. AI-integrated wins at major Banking & Finance clients, including ARKEA, powered the Services...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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